Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

A/C Technician

Company: All Systems Mechanical

Location: East Elmhurst, NY

Posted Apr 18, 2025

_*A valid driver license and good standing record is necessary, we will not hire without one.*_. Familiar with materials, methods and tools used in the…

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Full Stack Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

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Registered Nurse-Triage (Pediatrics)

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 17, 2025

Current NYS RN registration and license. Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record…

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Lead, Plastics and Technology

Company: World Economic Forum LLC

Location: New York, NY

Posted Apr 18, 2025

A bachelor's degree in a relevant field such as business administration, engineering, computer science, environmental science, economics, or a related…

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Database Developer - AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

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MDS Assessor

Company: Union Plaza Care Center

Location: Flushing, NY

Posted Apr 18, 2025

Collaborate with interdisciplinary teams to develop and implement effective treatment plans for patients. This role requires a strong understanding of medical…

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Assistant Manager HVAC & Electric

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted Apr 18, 2025

More than 1 year experience in mechanical or electrical engineering. Coach and develop trade technicians with continuous improvement methodologies to trouble-…

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Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

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403(b) 457(b) dental insurance

Cardiothoracic Surgery Division Chief Opportunity

Company: Trinity Health

Location: Albany, New York

Posted Apr 20, 2025

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Back End Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 17, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

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OB-GYN Hospitalist

Company: Capital Health

Location: Trenton, New Jersey

Posted Apr 20, 2025

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Project Accountant

Company: Avdoo & Partners Development

Location: New York, NY

Posted Apr 18, 2025

Prepare and distribute monthly and quarterly financial reporting packages (income statements, balance sheets, cash flow statements) to internal stakeholders and…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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