Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

General Manager-Security Firm

Company: Urban Upbound

Location: Long Island City, NY

Posted Apr 17, 2025

Minimum requirements: Bachelor's Degree in Criminal Justice or related field with 7-10 years of supervisory/management experience in security or a related field…

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Psychiatry - Faculty Central Attending ED - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Apr 15, 2025

View Details Apply on healthecareers.com

AI Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 16, 2025

Your role will involve documenting requirements with a focus on current state analysis, business problem statements, and stakeholder experiences.

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Construction Project Manager

Company: BuildOps

Location: Brooklyn, NY

Posted Apr 16, 2025

Proficiency in using construction management software such as Prolog, HeavyBid, ProCore, or similar tools. Conduct regular site inspections to monitor progress…

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travel health insurance

Travel Med Surg / Telemetry - $1,658 per week

Company: Skyline Med Staff Nursing

Location: Lake Havasu City, Arizona

Posted Apr 15, 2025

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Data Analyst, Global Partnerships & Content

Company: Meta

Location: New York, NY

Posted Apr 17, 2025

Understand partner performance, collaborating with key stakeholders to develop recommendations for measurement. 5+ years of experience in data analytics roles.

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HVAC Service Technician

Company: AMERITECH AIR CONDITIONING, INC.

Location: New York, NY

Posted Apr 15, 2025

Valid driver’s license with a clean driving record. Troubleshoot complex mechanical, electrical, and control system issues. Company vehicle and tools provided.

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Travel Speech Language Pathologist - $2,141 per week

Company: Coast Medical Service

Location: North Kansas City, Missouri

Posted Apr 15, 2025

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travel 401(k) dental insurance

Travel Physical Therapy Assistant - $1,615 per week

Company: Genie Healthcare

Location: Cranford, New Jersey

Posted Apr 15, 2025

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403(b) life insurance loan repayment program

Gastroenterology Opportunity | Jamestown, NY | Multi-Specialty Group Near the Canadian Border!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Apr 15, 2025

View Details Apply on healthecareers.com

Elementary Special Education Teacher (25-26)

Company: Explore Schools

Location: Brooklyn, NY

Posted Apr 17, 2025

Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition.

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Distinguished Engineer - Finance Technology

Company: Capital One

Location: New York, NY

Posted Apr 16, 2025

Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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