Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Direct Hire CVICU RN Job in White Plains, New York

Company: Gifted Healthcare

Location: White Plains, NY

Posted Oct 13, 2025

Current cancer-specific certification in the nurse’s specialty by an accredited certification program. Graduate from an accredited school of nursing with…

Part Time Cleaner

Company: SPOTLESS CLEANING

Location: Manhattan, NY

Posted Oct 13, 2025

You're an early bird who loves to greet the day with enthusiasm! Ensure high standards of cleanliness and customer satisfaction.

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Staten Island, NY

Posted Oct 13, 2025

A valued contributor to our respectful and rewarding work culture the Armed Security Guard is responsible for performing licensed security guarding duties to…

Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Own the technical design and development of cross-functional, multi-platform application systems. 2+ years of experience with open-source state management and…

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

Part Time Plumber Mechanic for Emergency Work

Company: ULTRA PLUMBING, INC.

Location: Bronx, NY

Posted Oct 13, 2025

Driver's license is a must! Must have 5+ years working in the plumbing industry for residential or commercial buildings working under a licensed plumber.

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Oct 13, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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