Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sales Support Representative

Company: MetroNorth Strategies

Location: New Rochelle, NY

Posted Oct 15, 2025

Tech-savvy with a knack for learning new systems and tools. Drive product sales through consultative conversations, upselling, and cross-selling.

Digital Graphic Designer

Company: Harman International

Location: New York, NY

Posted Oct 15, 2025

UX/UI design familiarity: wireframes, prototypes, responsive design, and accessibility best practices. Ability to translate messages into effective creative…

Legal Customer Service Representative

Company: Law Offices of Robert S. Gitmeid & Associates

Location: New York, NY

Posted Oct 15, 2025

Must be computer literate: Ability to easily learn the Firm’s case management software. This person will be responsible for working with both clients and…

Plumbing Service/Install Technician

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Oct 15, 2025

NYC natural gas certification (Preferred). Clean driving record & ability to pass a pre-employment physical. ✅ *Company phone, uniforms, and advanced tools*.

Lead Product Manager (Trading Systems and Infrastructure)

Company: Uphold

Location: New York, NY

Posted Oct 15, 2025

Bachelor’s degree in Computer Science, Engineering, Finance, or a related field, or equivalent hands-on experience. Ability to travel globally as needed.

Lead Security Engineer

Company: Practising Law Institute

Location: New York, NY

Posted Oct 15, 2025

Excellent communication and mentoring abilities, with skill in translating technical risks to actionable items for stakeholders.

Senior Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 16, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Plumber

Company: BPNY Plumbing & Heating

Location: Astoria, NY

Posted Oct 16, 2025

Must have clean drivers license. Backflow preventer installation/testing experience and certification is a plus. (3 yrs Clean history required).

Accountant - New York, NY - Full-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Oct 15, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: New York State

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Yonkers, NY

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages