Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager-Real Estate Measurement & Analytics

Company: SAA

Location: Culver City, CA

Posted Oct 15, 2025

Individuals must possess a valid driver’s license with a good driving record and have reliable transportation. 14 paid holidays per year.

Registered Nurse

Company: Wellbound Home Care

Location: New York State

Posted Oct 14, 2025

We offer comprehensive 1:1 paid training with a supervising nurse to ensure your success in the field. COVID-19 vaccination required (or acceptable exemption).

Junior Staff Accountant

Company: SkyBridge Luxury & Associates

Location: New York, NY

Posted Oct 14, 2025

Bachelor’s degree in Accounting, Finance, or related field required. 2–4 years of accounting experience, preferably in *hospitality or lifestyle hotels*.

Supervising Pharmacist

Company: Greis Park Shop, Inc.

Location: Lynbrook, NY

Posted Oct 13, 2025

Collaborate with healthcare professionals to develop comprehensive pain management plans for patients. Conduct regular assessments of patient medication…

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Oct 13, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Executive Chef - Knickerbocker Hotel

Company: Charlie Palmer Collective

Location: New York, NY

Posted Oct 15, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Accountant - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Oct 15, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Sr. Applied Scientist, SCOT RL

Company: Amazon Stores

Location: New York, NY

Posted Oct 15, 2025

Design, implement, and evaluate innovative models, agents, and software prototypes. Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet,…

Contact Center Representative I

Company: Apple Bank for Savings

Location: Garden City, NY

Posted Oct 14, 2025

Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure. Adhere to all applicable banking regulations.

HVAC Supervisor

Company: Core Values Talent

Location: Queens, NY

Posted Oct 14, 2025

Must have a valid driver’s license and a clean driving record. NYC refrigeration license preferred (or ability to obtain). Medical, Dental, and Vision coverage.

HVAC Technician

Company: Home Service Experts

Location: New York, NY

Posted Oct 13, 2025

*Have your own tools and reliable transport*. Unique marketing strategy for consistent service calls. *Have 5+ years of HVAC repair & installation experience (…

Sr. Rust Developer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Oct 13, 2025

Bachelor's degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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