Excellent Customer Service Jobs in New York City, NY

1,514,387 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

FREELANCE CHEF INSTRUCTOR - PART-TIME

Company: My Cooking Party

Location: New York, NY

Posted Mar 13, 2025

Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. Market the company for future business and general good…

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Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

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Accountant or Sr. Accountant

Company: Pasona N A, Inc.

Location: New York, NY

Posted Mar 13, 2025

Assist preparing state filing items. A Japanese financial service company seeks an accounting staff who will be responsible for handling general ledger relating…

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Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

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401(k) flexible schedule vision insurance

Make every day exceptional as a Neuroradiologist.

Company: White Plains Hospital

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Applied Scientist, Marketplace Intelligence, Sponsored Products and Brands

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Mar 14, 2025

PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Our products are strategically important to our Retail and Marketplace…

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Pharmacist

Company: Abc Pharmacy

Location: Brooklyn, NY

Posted Mar 14, 2025

Must be a New York State licensed pharmacist. We're currently seeking a licensed Staff Pharmacist for a full-time position (who needs to know SOME Chinese [any…

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Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Brooklyn, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com
full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Lincroft, New Jersey

Posted Mar 11, 2025

View Details Apply on healthecareers.com
be or bc full time health insurance

Residency Program Director - Dermatology

Company: Physician Affiliate Group of New York

Location: New York, New York

Posted Mar 10, 2025

View Details Apply on healthecareers.com

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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