Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Frontend Engineer

Company: Odyssey

Location: New York, NY

Posted Oct 03, 2025

You’ll work side-by-side with our product, design, and engineering teams to build polished, scalable, and user-friendly interfaces that make accessing education…

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Penetration Testing Analyst

Company: Drawbridge Partners

Location: New York, NY

Posted Oct 02, 2025

Knowledge of penetration testing principles, tools, and techniques (e.g., metasploit, neosploit, etc.), and the ability to identify systemic security issues…

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Custodial/ Janitor Worker

Company: St Nicks Alliance

Location: Brooklyn, NY

Posted Oct 03, 2025

Pick up and deliver supplies and materials to classrooms, the kitchen and offices. Clean and prepare Kitchen/cafeteria for the use by staff and other…

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Senior Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 03, 2025

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

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PLASTERER (HOUSING AUTH-40 HRS/WK)

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Presentation Designer (Investment Banking) - 2nd Shift (On-site)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Proficiency with design and data visualization tools, including Adobe Creative Suite (Illustrator, Photoshop, etc.). High proficiency in Microsoft PowerPoint.

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City Custodial Assistant

Company: OFF OF PAYROLL ADMINISTRATION

Location: Manhattan, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Product Marketing Associate (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Collaborate with external agencies, freelancers, and vendors to develop marketing materials for all active campaigns.

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Oiler

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Oct 03, 2025

There may be certain age requirements to obtain this license. As a prospective employee of the City of New York, you may be eligible for federal loan…

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Electrician

Company: Newland Electrical Inc.

Location: Jamaica, NY

Posted Oct 03, 2025

Licensing: Valid electrician’s license or certification (as per state requirements). Proficiency in using diagnostic tools, hand tools, and power tools.

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Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 03, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

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Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 03, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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