Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Social Media Graphic Designer

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: New York, NY

Posted Sep 26, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Security Officer College Campus

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Sep 26, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Head Pastry Chef

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Minimum 3 year of experience in a full service, high-volume, fast paced kitchen. 1 year in a Michelin-Star kitchen is preferred but not required.

Howard Haber ELC Special Education Physical Therapist, Preschool

Company: AHRC NYC

Location: Bronx, NY

Posted Sep 26, 2025

Provide purposeful activities or methods, employed to develop, maintain, improve, restore and/or maximize function and compensate for dysfunction.

SOC Analyst

Company: Public Partnerships LLC

Location: New York, NY

Posted Sep 26, 2025

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay…

Security Professional - Tactical division

Company: GardaWorld Security Services U.S.

Location: Union City, CA

Posted Sep 26, 2025

You have a state security license and additional 32hr. First aid certification is an asset. A comprehensive benefits package including medical, dental, and…

Technician - Refrigeration/HVAC

Company: Acme Smoked Fish

Location: Brooklyn, NY

Posted Sep 26, 2025

Ability to read and interpret documents such as electrical and pneumatic drawings, safety rules, operations manual, and written directions.

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Sep 26, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

ITSM Business Analyst

Company: eNGINE

Location: New York, NY

Posted Sep 26, 2025

Bachelor’s degree in a business or technical field. Work with product and process owners to develop product strategies, roadmaps, and secure buy-in from senior…

Data Analyst, Performance & Strategic Analytics

Company: Squarespace

Location: New York, NY

Posted Sep 26, 2025

Bachelor's degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, or similar is a…

Sous Chef - Fine Dining

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

Pharmacist

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Sep 26, 2025

Maintains knowledge of field by participating in continuing education programs in accordance with department policies as stated in the Joint Commission…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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