Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Graphic Designer

Company: Saks

Location: New York, NY

Posted Sep 25, 2025

Stay current with design trends, AI tools, and emerging technologies. We are looking for someone who can innovate through the use of AI design tools, applying…

Special Education Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Sep 25, 2025

Three to five years of classroom teaching in an urban setting with at-risk youth, a Master’s degree, and a SpEd teaching certification are preferred.

Registered Nurse 1 (NY HELPS) - 30566, 30700

Company: State of New York - Health, Department of - Veterans Home at St. Albans

Location: Jamaica, NY

Posted Sep 25, 2025

Minimum Qualifications Candidates must possess a license and current registration as a registered professional nurse in New York State.

Security Shift Supervisor

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Must have a valid state security guard card. Bachelor's degree in criminal justice and/or business, or related field preferred. Must type at least 40 WPM.

Security Manager - 198872

Company: PACE UNIVERSITY

Location: New York, NY

Posted Sep 25, 2025

The Security Manager will also conduct regular training sessions with students, staff and contractors regarding emergency response and security related issues.

Chef de Cuisine / Kitchen Head Chef

Company: Sifted

Location: Long Island City, NY

Posted Sep 25, 2025

Offers of employment and continued employment at Sifted are contingent upon successful completion of trust + safety checks including a criminal history check, a…

Cyber - Enterprise Security - Microsoft M365 Security Senior Manager

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Lead teams documenting platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps.

HVAC Technician

Company: Confidential

Location: New York, NY

Posted Sep 25, 2025

Valid driver's license may be required for field service duties. Provide field service support, responding promptly to service calls and customer inquiries.

Restaurant Sous Chef

Company: Boqueria

Location: New York, NY

Posted Sep 25, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Auxiliary Security Officer

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Opening doors and greeting employees, visitors and contractors in a. ■ Able to interact with employees, visitors and contractors, providing.

Experienced Staff Accountant

Company: Soho House & Co.

Location: New York, NY

Posted Sep 25, 2025

The Experienced Staff Accountant for Soho House is responsible for transactional finance initially including, but not limited to journal entries, intercompany…

Oracle Generative AI Architect Specialist Leader

Company: Deloitte

Location: New York, NY

Posted Sep 26, 2025

Collaborate with stakeholders, mentor teams, and lead technical reviews and pilot deployments. Strong communication skills to engage both executive stakeholders…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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