Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Workshop Carpenter

Company: Affect Group

Location: Yonkers, NY

Posted Sep 24, 2025

As the in-house millwork division of Affect Group, a NYC-based full-service general contractor and construction management firm operating in New York and the…

Luxury Sales Associate

Company: Scully & Scully Inc.

Location: New York, NY

Posted Sep 24, 2025

Foster client relationships utilizing appropriate communication tools – phone calls, handwritten notes and emails. Proven ability to achieve sales goals.

Data Quality Analyst – Dutch Language Specialist

Company: Experis

Location: New York, NY

Posted Sep 24, 2025

You’ll collaborate with cross-functional teams and play a key part in enhancing user experiences worldwide. Conduct internal research studies involving Dutch-…

Senior AWS Pre-Sales Solutions Architect (East) (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Sep 24, 2025

Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements.

Sous Chef

Company: City Winery International

Location: New York, NY

Posted Sep 24, 2025

Operate kitchen in alignment with goals for food cost, labor cost, payroll, and all kitchen related. Supervise, train, and maintain kitchen supervisors to…

Graphic Designer - Creative Production

Company: Resourceful Talent Group

Location: New York, NY

Posted Sep 24, 2025

Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bachelor’s degree in Graphic Design, Visual Arts, or a related…

Customer Service/Sales Support Representative

Company: Maintex, Inc.

Location: City of Industry, CA

Posted Sep 24, 2025

You should be comfortable multi-tasking, using an ERP system, and juggling dozens of calls and emails each day while providing top-notch service and clear…

Marine Electrician

Company: RSC Solutions

Location: Staten Island, NY

Posted Sep 24, 2025

Terminate common types of electrical equipment and read all types of electrical prints. The ideal candidate will be responsible for troubleshooting, maintaining…

Security Operations Jr. Analyst (On-Site)

Company: Athens Services

Location: City of Industry, CA

Posted Sep 24, 2025

Valid California driver’s license with a clean driving record. This position requires adaptability, strong communication skills, and the ability to switch…

Wireless Customer Service Representative

Company: Top Tier Talent Acquisition

Location: Garden City, NY

Posted Sep 24, 2025

As a Wireless Customer Service Representative you will be answering questions, guiding people through service options, and making sure they leave with the best…

Marketing Planning Analytics Analyst

Company: Software Resources, Inc.

Location: New York, NY

Posted Sep 24, 2025

The Growth Marketing team is tasked with driving new subscriber acquisition & driving Streaming's profitability business objectives for Streaming and The…

Staff Accountant

Company: Alex Apparel Group

Location: New York, NY

Posted Sep 24, 2025

The Staff Accountant participates in general accounting functions and in the month-end close process, ensures the timely and accurate processing of vendor…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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