Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Coordinator

Company: K1 Packaging Group

Location: City of Industry, CA

Posted Sep 08, 2025

Bachelor’s degree in business or applicable field a plus. *Attend video conference meetings and contribute to planning and implementation of project goals and…

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Senior Manager, Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Bookkeeper/ Senior Accountant

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Sep 09, 2025

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by…

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MWDBE Construction Contract Compliance Analyst

Company: McKissack & McKissack

Location: New York, NY

Posted Sep 08, 2025

Must be effective in doing research of contractors and record checking under circumstances where full contractor cooperation may be difficult or lacking.

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full-time

Dental Hygiene: Princeton - New Jersey

Company: Proxi Dental Staffing

Location: Princeton, New Jersey

Posted Sep 06, 2025

View Details Apply on healthecareers.com

Territory Sales Manager

Company: House of Spices (India) Inc.

Location: New Hyde Park, NY

Posted Sep 08, 2025

Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.

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Senior Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Tax Technology and Transformation (Law Solutions) Legal and Contract Management Technology - Manager

Company: EY

Location: New York, NY

Posted Sep 07, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax and Legal function assessments.

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Senior Designer

Company: Sollis Health

Location: New York, NY

Posted Sep 08, 2025

Leverage emerging design tools (including AI) to prototype faster, visualize concepts, and push creative experimentation. Unlimited PTO and Generous Sick Time.

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Lead AI Engineer (GenAI Platform Services, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Solidity Developer

Company: AllocateRite, LLC

Location: Wall Street, NY

Posted Sep 08, 2025

Optimizing and securing smart contract applications by integrating new tools and technologies. Bachelor's degree in information security, computer science, or…

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Lead AI Engineer (AI Foundations, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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