Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Sep 10, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

Registered Nurse; At-Home Fertility Injections (New York)

Company: The Fertility Concierge

Location: New York, NY

Posted Sep 10, 2025

Active RN license in good standing (state of service required). Proof of active RN license. Short video (≤2 minutes) answering: DO NOT APPLY ON INDEED*.

Agentic AI Engineer

Company: Pop-Up Talent

Location: Redwood City, CA

Posted Sep 10, 2025

You'll develop and build high-scale services with *Node.js and Python*, deliver enterprise-scale interfaces with *React*, and play a key role in advancing our…

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Customer Service Representative

Company: Valiant Management

Location: Garden City, NY

Posted Sep 10, 2025

Maintain accurate records of customer interactions and transactions in our database. Manage and follow up on leads in-person to ensure customer acquisition and…

Lead Cloud Engineer - AI

Company: Motion Recruitment

Location: New York, NY

Posted Sep 09, 2025

7+ years of professional experience in cloud infrastructure engineering, with at least 2+ years in a technical leadership role.

Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr. Manager Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Project Manager – Crystal E-commerce (TikTok, Shopify)

Company: Crescent Cast

Location: Culver City, CA

Posted Sep 09, 2025

You will be responsible for driving revenue, building brand awareness, and scaling operations across multiple platforms. Job Types: Full-time, Contract.

Middle School ELA Teacher (Grades 5/6)

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Sep 09, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Flu Nurse

Company: US Wellness Inc

Location: New York, NY

Posted Sep 09, 2025

Current License: RN, LPN, LVN, Pharmacist and NP in the state administering flu vaccinations minimum of 1 year experience administering immunizations.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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