Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Campaign Marketing Manager - Institutional

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 11, 2025

In this role, you will lead efforts to design, manage, and evaluate strategic Institutional marketing initiatives across infrastructure and real assets, green…

Senior Brand Designer

Company: Electronic Arts

Location: Redwood City, CA

Posted Sep 10, 2025

Familiarity with performance design, social, A/B testing, or lifecycle marketing. Design compelling creative for marketing campaigns, lifecycle communications,…

Plumbing Technician

Company: Core Values Talent

Location: Glendale, NY

Posted Sep 10, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

Licensed NJ Electrician – Join Our Growing Team

Company: ELECTRICAL CONTRACTING CORP.

Location: Staten Island, NY

Posted Sep 10, 2025

Perform electrical installations, service, and troubleshooting in New Jersey and NYC projects. Experience in residential and commercial electrical work.

Senior Accounts Payable Accountant Req-4749

Company: BronxWorks

Location: Bronx, NY

Posted Sep 11, 2025

Assist in annual independent audit by preparing schedules and other information as directed by Controller. Involved in the day-to-day processes of the accounts…

Campaign Marketing Manager - Wealth

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 11, 2025

In this role, you’ll collaborate with specialist teams and cross-functional stakeholders to deliver impactful campaigns across owned, earned, and paid channels,…

Registered Nurse (RN) – Uniform Assessments

Company: Priority Group Services

Location: New York, NY

Posted Sep 11, 2025

Active *Registered Nurse (RN) license* in New York State (required). As an RN in this role, you will conduct in-home or on-site assessments, complete required…

Board Certified Behavioral Analyst- San Diego - EBSH Home experienced

Company: Redwood Family Care Network

Location: National City, CA

Posted Sep 11, 2025

Master’s degree in related field preferred, BCBA credential required. This position will require a valid California ID or Driver’s License.

Staff Pharmacist

Company: HEALTHLINE RX PHARMACY INC

Location: Brooklyn, NY

Posted Sep 11, 2025

Active and unrestricted New York State Pharmacist license. Provide immunizations and other clinical services in line with state guidelines.

CRM & Marketing Manager

Company: GAC Media LLC

Location: New York, NY

Posted Sep 10, 2025

Collaborate, develop, and execute comprehensive direct-to-consumer communication strategies that align with overall brand objectives, driving traffic,…

Senior Site Analytics Analyst - Performance Planning

Company: Macy’s

Location: New York, NY

Posted Sep 12, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Present financial analysis and insights to senior…

Furniture Sales & Interior Design Specialist

Company: Hoot Judkins Furniture

Location: Redwood City, CA

Posted Sep 10, 2025

2+ years of sales, interior design or customer service experience. Interest in furniture, interior design, or home décor (preferred).

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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