Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Sep 02, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Planning and Inventory Analyst

Company: Haidilao Hot Pot

Location: New York, NY

Posted Sep 02, 2025

You will help to develop and execute short-term inventory position strategies and longer-term raw material demand planning for the business’ Supply Chain.

Facade/Glazier Project Engineer

Company: Robert Half

Location: Jamaica, NY

Posted Sep 02, 2025

This role involves overseeing the design and implementation of window and door facade systems, ensuring projects are completed efficiently and to high-quality…

Data Scientist III - Financial Crimes Modeling

Company: TD Bank

Location: New York, NY

Posted Sep 02, 2025

Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business…

Marketing Associate - Remote Work

Company: BairesDev

Location: New York, NY

Posted Sep 02, 2025

The Marketing Associate at the VC fund will manage the fund's marketing initiatives, including social media, events, and PR, to enhance brand visibility and…

Middle School Algebra Teacher (2025-26 SY)

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Sep 02, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Porter

Company: OfCorsica

Location: New York, NY

Posted Sep 02, 2025

Maintain cleanliness of all guest-facing and staff areas, including dining rooms, restrooms, kitchen spaces, and back-of-house zones.

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

Commercial and Residential Plumber

Company: Senid Plumbing & Heating Corp.

Location: College Point, NY

Posted Sep 02, 2025

Collaborate with contractors, construction workers, electricians, and other professionals to ensure proper installation and functioning of plumbing systems.

Bronx Area - F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Executive Chef

Company: DO & CO

Location: Queens, NY

Posted Sep 02, 2025

Proficient in Microsoft Office (Excel, Word, Outlook); experience with kitchen management systems and reporting tools.

Stir-Fry Chef

Company: noys bistro

Location: Universal City, TX

Posted Sep 02, 2025

Maintain cleanliness of the kitchen and food preparation areas at all times. Extensive experience in culinary roles, including fine dining and restaurant…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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