Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Digital Intel & Investigations Operations Analyst

Company: NBCUniversal

Location: New York, NY

Posted Aug 29, 2025

Monitor and analyze open-source intelligence, social media platforms, and internal security tools to identify emerging threats and risks to NBCUniversal assets.

Sr. Analyst, Compliance Program Effectiveness Data and Aggregation

Company: TD Bank

Location: New York, NY

Posted Aug 29, 2025

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area.

Data Scientist/Machine Learning Expert

Company: Legacy Enterprise LLC

Location: New York, NY

Posted Aug 29, 2025

Familiarity with additional tools/languages (e.g., R, MATLAB, Java) for data analysis. *Machine Learning (ML) Integration*: Develop and integrate predictive ML…

Male Locker Attendant

Company: AIRE Ancient Baths

Location: New York, NY

Posted Aug 30, 2025

Monitor locker room areas to maintain privacy, security, and tranquility for all guests. Assist guests with lockers, robes, towels, and other amenities as…

Software Engineer, Frontend - SevenRooms

Company: DoorDash

Location: New York, NY

Posted Aug 29, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

Per Diem RNs

Company: Gotham Per-diem

Location: New York, NY

Posted Aug 29, 2025

Current and active NY State Registered Nurse (RN) license. Exceptional clinical, communication, and critical thinking skills.

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Aug 29, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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