Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Storage Engineer

Company: STAND 8

Location: New York, NY

Posted Aug 28, 2025

This project will require the person to be remote commutable within the Los Angeles CA, New York tri-state area, or Orlando FL, and to be part of a rotational…

Master Carpenter

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Aug 28, 2025

You cannot perform both plumbing and electrical tasks in addition to master-level carpentry. Installing ceiling fans and other residential electrical components…

Product Marketing Associate

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 28, 2025

Bachelor’s degree in Marketing, Finance, Business, or a related field. Your responsibilities will include developing compelling product narratives, managing…

Welder

Company: Astrid & Miyu

Location: New York, NY

Posted Aug 28, 2025

As a leader in your field you will consistently deliver an experience aligned with all our experiential retail pillars - Community & Connection, Memorable…

Executive Chef

Company: Rubirosa Restaurant

Location: New York, NY

Posted Aug 29, 2025

Ideal candidate will have experience in managing a HIGH VOLUME Italian kitchen and be excited to work in a true family atmosphere with amazing staff and…

[Immediate Hire] Middle School Humanities Teacher

Company: DREAM

Location: New York, NY

Posted Aug 29, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

Truck Driver - Local Class Part Time - Penske Logistics

Company: Penske

Location: Union City, CA

Posted Aug 29, 2025

Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. 1 year of documented tractor-trailer experience in the last 3…

Marketing Operations Specialist

Company: OpenAsset

Location: New York, NY

Posted Aug 29, 2025

Partner with cross-functional stakeholders to evaluate and enhance the marketing technology stack, ensuring alignment with overall revenue operations strategy.

Retail Team Member

Company: ISA HR CONSULTING

Location: New York, NY

Posted Aug 29, 2025

Operate the Point of Sale (POS) system for transactions, ensuring accurate cash handling and cashiering duties. Job Types: Full-time, Part-time.

HVAC Residential Equipment Installer

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 28, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

Business Analyst

Company: UNIVERSAL Technologies

Location: New York, NY

Posted Aug 28, 2025

Author and review functional and technical specifications with both business and technical teams. This role involves close collaboration with technical teams…

Finish Carpenter / Installer

Company: Brian and Co. General Contracting Inc.

Location: Brooklyn, NY

Posted Aug 29, 2025

Utilize hand tools and power tools to complete carpentry tasks efficiently. Strong knowledge of hand tools and power tools relevant to carpentry tasks.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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