Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

RXCare Staff Pharmacist- Remote- SUNY Downstate

Company: Maxor National Pharmacy Services Company

Location: Brooklyn, NY

Posted Aug 28, 2025

Current license to practice Pharmacy in the state(s) you are practicing in addition to maintaining additional state licensures .

Pharmacist - NY License (Per Diem)

Company: Etain LLC

Location: New York, NY

Posted Aug 27, 2025

Must have reliable transportation and a valid drivers license. Must have valid up to date pharmacist license in New York. Licensed Pharmacist in New York.

Retail Sales Associate

Company: Bob's Discount Furniture

Location: Long Island City, NY

Posted Aug 28, 2025

Our Retail Sales Associates are a driving force behind Bob’s Discount Furniture’s success and expansion. Passion for home design and interior décor.

HVAC Project Manager

Company: Cityscape Recruitment Ltd

Location: New York, NY

Posted Aug 28, 2025

A well-established mechanical contractor specializing in HVAC installation, service, and maintenance across commercial and institutional projects in New York…

Unarmed Floater Security Officer

Company: St. Moritz Security Services

Location: New York, NY

Posted Aug 28, 2025

Has a friendly professional demeanor and provides quality customer service. Serves as a general security presence and visible deterrent to crime and client rule…

Data Analyst

Company: Fora Financial

Location: New York, NY

Posted Aug 27, 2025

Excellent communication skills, with the ability to explain technical database details and analytical insights clearly to non-technical audiences.

Customer Support Specialist - Long Island City, NY

Company: Accommodations Plus International

Location: Long Island City, NY

Posted Aug 27, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Able to work overtime if needed.

Junior Graphic Designer

Company: Oppenheimer & Co. Inc.

Location: New York, NY

Posted Aug 27, 2025

Stay up to date with design trends and leverage emerging AI design tools to improve efficiency and enhance the team’s creative output.

Call Center Closer

Company: High End Hiring

Location: New York, NY

Posted Aug 28, 2025

Meet and exceed sales targets, driving the growth of the company. Engage with qualified leads, explaining how our tax-saving solutions work.

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 28, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

Plumbing Engineer Temporary

Company: The New Yorker Hotel

Location: New York, NY

Posted Aug 28, 2025

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify…

Polisher

Company: The Modern / Cafes

Location: New York, NY

Posted Aug 28, 2025

Create a welcoming and hospitable environment for all guests. Demonstrates a willingness to support all team members with the ability to multitask while…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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