Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

[Hybrid] Cross Category Insights Manager (14621-1)

Company: JND

Location: Other US Location

Posted Jan 31, 2025

Samsung is seeking a Cross Category Insights Manager for a 3-month temporary position in Ridgefield Park, NJ. The role involves partnering with business teams to understand consumer usage and behaviors, managing research projects, and providing actionable insights. The ideal candidate should have a Bachelor's degree in business, marketing, or related field, and 58 years of experience in market research, product management, or related fields. They should possess strong business acumen, research and analytical capabilities, vendor management skills, and excellent communication skills. A Masters degree and experience in electronics/mobile industry research is preferred. The role offers opportunities for career advancement and competitive compensation.

Business-System Analyst (Promotion team)

Company: Evolution

Location: Other US Location

Posted Jan 31, 2025

Evolution, a leading company in the online gaming industry, is seeking a BusinessSystem Analyst for its Promotions team. The role involves analyzing complex IT solutions, driving efficient integration implementations, and collaborating with cross-functional teams. The ideal candidate should have at least 3 years of experience in business analysis, advanced technical skills, and understanding of business and product metrics. They should also have experience working in Agile software development and excellent English communication skills. The company offers a dynamic and creative environment with opportunities for personal and professional growth.

Logistics Operations Specialist

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a Logistics Operations Specialist to oversee the smooth transportation of products from suppliers to stores. The role involves managing daily issues, building relationships with stakeholders, and using digital tools to improve efficiency. The ideal candidate should have a strong supply chain mindset, experience in ocean supply chain flows, and a passion for daily operations. The position offers global opportunities and requires fluency in English.

Platform Leader - Integration Products and Services

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a young, motivated IT professional to join their dynamic team in Malmö, Sweden. The role involves leading projects, coordinating service deliveries, and working closely with vendors and internal teams. The ideal candidate should have experience in project management, product management, and IT software development. They should also possess strong communication skills, resource planning abilities, and knowledge of service management using ITIL. IKEA values diversity and encourages applications from individuals who may not meet all qualifications but can bring unique perspectives and experiences.

Supply Operations Developer - Supply Chain Operations

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

IKEA is seeking a supply chain professional with experience in sourcing and logistics. The role involves stakeholder management, securing product availability, identifying constraints, ensuring logistical performance, and continuous improvement. The ideal candidate will have a university degree in logistics, engineering, economics, or business administration, and excellent communication and social skills. IKEA offers a challenging position with development opportunities in an inclusive work environment.

Quality Assurance (QA) Auditor

Company: Holtec International

Location: Other US Location

Posted Jan 31, 2025

Holtec Decommissioning International is seeking a Quality Assurance Auditor for the Palisades Nuclear Plant team in Covert, MI. The role involves planning, coordinating, leading, and performing QA oversight activities. The successful candidate will develop audit plans, perform audits, and lead audit teams. They will ensure quality and accuracy of QA documentation, review site and department performance, and communicate effectively with all levels of station personnel. The ideal candidate will have a Bachelor's degree in Engineering or a technical field, four years of nuclear power plant experience in quality assurance, and ANSIASME N45.2-1978 certification. HDI offers a competitive salary, benefits package, and opportunities for professional development.

Product Business Analyst (Game Development Support)

Company: Evolution

Location: Other US Location

Posted Jan 31, 2025

Evolution, a leading company in the online gaming industry, is seeking a Product Business Analyst. The role involves strategic business planning, defining projects, improving user experience, and data analysis. The ideal candidate should have at least 2 years of experience in business analysis, advanced technical skills, and proficiency in Atlassian tools. Evolution offers challenging work, competitive salaries, and opportunities for personal and professional growth.

Frontier Marketing Assistant - Entry Level

Company: Instep Management Group

Location: Other US Location

Posted Jan 31, 2025

Frontier Marketing Assistant is an entry-level position with thorough training provided. The role involves delivering exceptional customer experience, meeting daily with customers, tracking orders, and participating in training sessions. The company values teamwork, communication skills, and the ability to work in a fast-paced environment. Requirements include an Associate's or Bachelor's degree, marketing experience, and the ability to work full-time hours.

Associate Executive - Secretarial

Company: IQ-EQ

Location: Other US Location

Posted Jan 31, 2025

IQEQ is a leading Investor Services group that values client service delivery and offers opportunities for career growth. They seek a skilled professional with experience in corporate secretarial and legal administration, knowledge of relevant legislation, and a commitment to integrity and continuous learning. The company fosters an inclusive environment and encourages employees to share knowledge and seek new challenges.

Development Lead (Python)

Company: Endava

Location: Other US Location

Posted Jan 31, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is currently seeking a Development Lead with 8+ years of experience in software development using Python. The role involves leading and mentoring a team of 5 developers, designing and implementing technical solutions, and collaborating with various project stakeholders. The ideal candidate should have a strong understanding of OOP in Python, design patterns, and clean code principles, as well as experience with web applications, databases, and Agile methodologies. Endava offers competitive benefits, career development opportunities, and a commitment to diversity and inclusion.

Business Analyst - Supply Chain Development

Company: IKEA

Location: Other US Location

Posted Jan 31, 2025

Inter IKEA Group is seeking a Business Analyst for Logistics and Fulfillment within Supply Chain Development Execution. The role involves working with a digital product team, identifying improvements, and ensuring quality implementation of stakeholder needs. The candidate should have strong analytical skills, excellent communication abilities, and a deep understanding of logistics or transport business context. The position offers an opportunity to contribute to a world-class supply chain and an affordable, sustainable customer experience.

Operations Supervisor – Fine Blanking

Company: MAT Holdings, Inc

Location: Other US Location

Posted Jan 31, 2025

MAT Holdings Inc, a leading global manufacturer with a 40-year history, is seeking an Operations Supervisor for their MENA Fine Blanking operation. The role involves managing the entire operation from raw materials to finished products, ensuring customer on-time delivery, troubleshooting stamping line issues, and collaborating with cross-functional teams. The ideal candidate should have experience in a stamping operation environment, preferably in fine blanking, strong technical skills, and good knowledge of PLC controls, hydraulic systems, and drawings. Excellent communication skills, strong planning and organizational skills, and a willingness to work independently are also required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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