Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior ServiceNow Test Engineer

Company: EchoStar

Location: Other US Location

Posted Jan 27, 2025

DISH Network Technologies, an EchoStar company, is seeking a ServiceNow tester with 1.5-4 years of experience. The role involves designing automated test scripts, maintaining and extending the automation framework, collaborating with various teams, and troubleshooting issues. The ideal candidate should have hands-on experience in ServiceNow implementation testing, Service Catalog, and Service Portal modules. Knowledge of ITSM modules like Incident Management, Problem Management, and Change Management is required. The company offers benefits such as Employee Stock Purchase, Term Insurance, Health Insurance, Training Reimbursement, Gratuity, Mobile and Internet Reimbursement, and Team Outings.

Neural Network Optimization Engineer

Company: Untether AI

Location: Other US Location

Posted Jan 27, 2025

Untether AI, a Toronto-based startup, is developing high-performance AI inference chips. They are looking for top-notch engineers to join their team, focusing on software development for seamless neural network deployment. The Neural Network Optimization Engineer role involves optimizing neural networks for customers, addressing performance bottlenecks, and collaborating with cross-functional teams. The company offers competitive perks, including stock options, and is committed to diversity and inclusivity.

Project Manager II - IT/Automation Operational Readiness

Company: Novo Nordisk

Location: Other US Location

Posted Jan 27, 2025

Novo Nordisk is seeking a project manager for the Fill and Finish Expansions (FFEx) department, responsible for major expansion activities in aseptic production, solid dosage forms, finished products, fill and finish warehousing, and QC across all production areas. The role involves managing multiple projects simultaneously, leading multidisciplinary teams, and ensuring projects are completed on time, within budget, and meet quality standards. The position offers competitive pay, generous benefits, and opportunities for career growth. Novo Nordisk values diversity and inclusivity, and the ideal candidate will have a Bachelor's degree in Engineering or a related field, with a minimum of five years of proven project management experience, preferably in the pharmaceutical or biotechnology industry.

Customer Success Manager

Company: Sapience Analytics Corp

Location: Other US Location

Posted Jan 27, 2025

Sapience Analytics is a SaaS software provider specializing in Workplace Analytics. They offer a comprehensive People Analytics solution, capturing work patterns within organizations and across all applications. The company is seeking a candidate with 3-5 years of experience in enterprise software deployment projects to provide business support for customers during product deployment and adoption. The role involves collaboration with customers, product management, and engineering, as well as supporting the sales team and designing integration solutions. A college degree is required.

Digital Content Specialist Lead

Company: Superside

Location: Other US Location

Posted Jan 27, 2025

Superside is offering an exciting opportunity for a seasoned Digital Content Specialist to lead multiple customer accounts, using AI tools to enhance content quality and efficiency. The role involves transforming briefs into polished, on-brand content at high speed while continuously refining AI skills. The ideal candidate should have 8+ years of experience, excellent English proficiency, and a strong portfolio. Familiarity with AI-driven content tools and understanding of SEO principles are essential. Superside, a leading Creative-as-a-Service company, offers a global community, flexible working hours, and a high-energy environment. The company is committed to diversity, equity, and inclusion.

Chargebacks Analyst I

Company: dLocal

Location: Other US Location

Posted Jan 27, 2025

dLocal is seeking a Chargebacks Analyst in Mexico, Uruguay, Argentina, or Brazil to join their Payments and Fraud team. The ideal candidate will process and dispute credit card chargebacks, analyze information, and communicate with external partners. The role requires a Bachelor's degree, 3+ years of administrative experience, fluency in English and Spanish, strong Excel skills, and excellent analytical skills.

Manager of Customer Success

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, aiming to help them run their practices more efficiently. The company has been recognized as a great place to work in 2022 and 2023. DearDoc is a passionate and hardworking team dedicated to serving over 4500 practices, continuously innovating in the healthcare space. They offer a fun, fast-paced culture with autonomy and innovation, along with competitive benefits and a salary range of 600k MXN (OTE 790k MXN) per year. The Customer Success Manager role involves managing a team, hiring and training staff, driving key performance metrics, and partnering with the sales organization. The ideal candidate should have at least 3 years of revenue-driven customer success experience, strong communication skills, and a proven track record in identifying customer needs and implementing long-term software solutions.

Editorial Asisstant

Company: Dazn

Location: Other US Location

Posted Jan 27, 2025

DAZN, a leading global OTT sports service, is hiring a Content Editor for its Customer Services Help Centre team. The role involves editing, refining, and maintaining high-quality content for the company's online help center. Key responsibilities include building, reviewing, and editing help center articles, ensuring content is accurate, user-friendly, and aligned with brand guidelines. The ideal candidate should have a degree in communications, English, Journalism, Technical Writing, or a related field, with 1+ years of experience in content management or technical writing. Strong writing, editing, and proofreading skills are required, along with familiarity with content management systems and SEO principles.

General Ledger (GL) Accountant

Company: AiDash

Location: Other US Location

Posted Jan 27, 2025

AiDASH is a Series C climate tech startup that provides fullstack SaaS solutions to critical infrastructure industries, enabling them to become climate-resilient and sustainable. The company uses satellites and AI for asset inspection and maintenance, helping customers comply with biodiversity net gain mandates and carbon capture goals. AiDASH has been recognized by Forbes as one of America's Best Startup Employers and is backed by leading investors. The company is currently seeking a General Ledger Accountant with 7-10 years of accounting and ERP experience for its Bengaluru Finance team.

Senior Commercetools Developer

Company: Globant

Location: Other US Location

Posted Jan 27, 2025

Globant Commerce Studio is a digital transformation agency specializing in commerce, partnering with major brands like Nike, Canon, Coca-Cola, Amatil, and Nestle. They are seeking a Senior Commercetools Developer with 5+ years of experience in backend development, cloud serverless services, and microservices-based solutions. The role involves translating client requirements into technical design schemas, integrating with content management solutions, and unlocking business value through new technologies. The company offers opportunities for career growth, working on large-scale projects globally, and being part of an agile pod driven by a culture of self-regulated teamwork.

Salesforce QA Support Consultant

Company: Komodo Health Inc.

Location: Other US Location

Posted Jan 27, 2025

Komodo Health is a company dedicated to reducing the global burden of disease through smarter use of data. They have built the Healthcare Map, the largest and most complete view of the US healthcare system, using deidentified real-world patient data, innovative algorithms, and clinical experience. The company offers a suite of software applications to help answer complex healthcare questions. They value their employees, encouraging them to be awesome, seek growth, deliver wow, and enjoy the ride. The company is seeking a Product Support and Product QA professional with experience in high-quality product support, Salesforce utilization, QA testing for cloud applications, and strong communication skills. The role offers a competitive total rewards package and a hybrid work model.

Technical Support Specialist, Tier 1

Company: Poppulo

Location: Other US Location

Posted Jan 27, 2025

Poppulo, a leading software company in communications and workplace technology, is seeking a Technical Support Specialist Tier 1. This role involves providing initial and technical solutions to customer inquiries and issues, ensuring a positive customer experience. The ideal candidate should have a Bachelor's degree in IT or related field, 2+ years of technical support experience, strong customer service skills, and excellent technical troubleshooting abilities. The company values diversity, innovation, and collaboration, and offers a dynamic work environment with opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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