Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Engineering Manager

Company: Instructure

Location: Other US Location

Posted Jan 27, 2025

Instructure, a leading education technology company, is seeking a Senior Engineer to lead a team of 5-10 engineers. The role involves creating and executing plans, partnering with product and design teams, setting a clear technical strategy, and ensuring customer satisfaction. Instructure offers a fun, friendly culture, comprehensive healthcare benefits, wellness programs, and opportunities for professional growth.

Product Manager - Blitz

Company: Voodoo

Location: Other US Location

Posted Jan 27, 2025

Voodoo, a tech company founded in 2013, is a leading mobile game and app publisher with 800 employees, 7 billion downloads, and over 200 million active users. Their portfolio includes popular games like Mob Control and Block Jam, and apps such as BeReal and Wizz. In 2021, Voodoo launched Blitz, a gaming platform for mobile games with real cash prizes. They are seeking a Product Manager for Blitz, responsible for managing the entire feature lifecycle, from discovery to delivery. The ideal candidate should have strong project management skills, be solution-oriented, and have excellent communication skills. Benefits include a competitive salary, lunch vouchers, gym membership, healthcare coverage, wellness activities, and an unlimited vacation policy.

Non - Bank Financial Institution (NBFI) & Fintech Sales - Payments - Associate

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

This job posting is for a NonBank Financial Institutions (NBFI) and Fintech Sales Associate role within the Payments team at JP Morgan's Corporate & Investment Bank. The role involves promoting and implementing growth strategies for NBFI and Fintech clients in the ASEAN region, assisting in account planning, client onboarding, and project management. The ideal candidate should have a Bachelor's degree in Finance, Economics, Business Administration, or a related field, with strong communication, analytic, and teamwork skills. A deep understanding of the NBFI industry and Payments products is preferred. JP Morgan is an equal opportunity employer committed to diversity and inclusion.

Senior Manager - Customer Success (Top tier)

Company: Freshworks

Location: Other US Location

Posted Jan 27, 2025

Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by global press and has received numerous awards for its products. The Senior Manager, Customer Success role involves leading a team to ensure customer engagement, retention, and expansion, while fostering customer advocacy. The ideal candidate should have a Bachelor's degree in Business or Marketing, 13+ years of experience in Customer Success, and a proven track record of managing teams and delivering exceptional customer outcomes.

IT Systems Administrator

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking an IT Systems Administrator for their Platform Engineering IT group in Nashua, NH. The role involves deploying, monitoring, and managing a diverse set of distributed systems. The ideal candidate will have experience with Kubernetes, LLM, or AIML processing, and should be able to work with a cross-capability team including Site Reliability Engineering, DevOps, Security, and IT Operations. Key responsibilities include addressing user service requests, managing work according to repeatable processes, maintaining data confidentiality and integrity, and reviewing utilization trends for future capacity planning. The required qualifications include an active security clearance, 4+ years of storage system management experience, and knowledge of various scalable storage solutions. Preferred qualifications include experience in automating administrative tasks, familiarity with SQL commands, and working knowledge of Virtual Machine technologies. The salary range is $92,290 - $156,860. BAE Systems offers comprehensive employee benefits and a rewarding career with a global impact.

Customer Success Executive

Company: Ogury

Location: Other US Location

Posted Jan 27, 2025

Ogury, a global adtech company founded in 2014, is seeking a Customer Success Executive. The role involves partnering with sales colleagues to craft insight-driven RFP responses, advocating for clients, and providing excellent customer service. The ideal candidate should have experience in account management, media planning, or client services, with programmatic experience being a bonus. Ogury offers competitive benefits, including a flexible work approach, health and wellbeing support, and a modern office in Amsterdam.

Product Protection Systems Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking creative and innovative engineers with systems hardware or software engineering experience to safeguard critical technologies. The role involves designing security architectures, implementing countermeasures, and working with state-of-the-art technologies. The company offers competitive salaries, benefits, and a supportive work environment that emphasizes professional and personal growth.

Product Manager - Japan Payments - Vice President

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

The job description is for a Product Manager position in Japan at JP Morgan. The role involves shaping product innovation, driving value for customers, and guiding successful product launches. Key responsibilities include developing a product strategy, managing a product backlog, tracking key success metrics, leading value stream maps, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product management experience, advanced knowledge of the product development life cycle, and strong communication skills. JP Morgan is an equal opportunity employer committed to diversity and inclusion.

Senior Principal RF Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking a Senior Principal RF Engineer to join their team. The role involves supporting multiple engineering development, integration test, and transition to production efforts on complex electronic modules. The candidate will provide RF electrical engineering support, design complex RF circuit card assemblies, and mentor junior engineers. The position requires a bachelor's degree in Electrical Engineering, 20 years of work experience, and a strong understanding of the product life cycle. BAE Systems offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

UX Manager

Company: CG Infinity

Location: Other US Location

Posted Jan 27, 2025

CG Infinity, a rapidly growing software service company, is seeking a UX Designer to enhance their Enterprise software and Mobile Application. The ideal candidate should have experience in design software, wireframe tools, and a portfolio of professional design projects, preferably with Enterprise software and mobile applications. Key responsibilities include gathering user requirements, designing graphic elements, and building navigation components. The role requires strong communication skills, analytical abilities, and the capacity to work independently or as part of a team. Perks include a 5-day work week, competitive salary, and flexible timings.

Principal Associate, UX Researcher

Company: Capital One

Location: Other US Location

Posted Jan 27, 2025

Capital One is seeking a Principal UX Researcher to join their Experience Design team in Toronto, Canada. The ideal candidate will have exceptional research skills, a curiosity to learn new methods, and the ability to lead moderated and unmoderated research studies. They should be comfortable presenting research findings to large audiences and have experience in design thinking and workshop facilitation. The role involves improving product usability, conducting user research, and influencing product teams with research insights. Capital One values diversity, inclusion, and employee well-being, offering flexible working arrangements and comprehensive benefits.

L&D Specialist - Design, CS

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly, a financial services company, is seeking a Learning & Development Design Specialist to join their Customer Success organization. The role involves conducting needs assessments, creating innovative L&D curricula, and designing engaging learning solutions. The ideal candidate should have at least 2 years of experience in L&D design, proficiency in multimedia development tools, and a proven track record in proposing, designing, and deploying capability development solutions. The company offers a range of benefits including subsidized meals, transportation, mental health support, and continuous learning tools.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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