Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Product Owner (Payments)

Company: Discover

Location: Other US Location

Posted Jan 27, 2025

Discover is offering a job opportunity for a Product Professional, where the individual will be responsible for maximizing product value, leading Agile practices, and ensuring product features align with regulatory compliance. The role involves building product backlogs, prioritizing tasks, and collaborating with cross-functional teams. The ideal candidate should have a degree in IT, Engineering, Business Administration, or a related field, along with experience in Product Management or Engineering, preferably in the Financial Services or Tech industry. Bonus points for Agile Certification, Product Owner experience in Financial Services/Payments/Tech, and excellent communication skills.

Director of Sales - Mid Market, APAC

Company: SafetyCulture

Location: Other US Location

Posted Jan 27, 2025

SafetyCulture is seeking a Director of Sales Mid Market APAC to drive growth and strategy in the APAC midmarket sector. The role involves leading high-performing sales teams, focusing on new business generation, account expansion, and optimizing market opportunities. The ideal candidate is a proven people leader, analytical and strategic, sales-driven, collaborative, and adaptable. They will develop and execute a tailored go-to-market strategy, manage a high-performing team, oversee new business and expansion efforts, build strategic client relationships, and collaborate cross-functionally. The role requires extensive sales leadership experience, sales expertise, data-driven decision-making skills, cross-functional collaboration, and an entrepreneurial mindset. SafetyCulture offers equity with high growth potential, flexible working arrangements, professional development opportunities, and a positive work culture.

Customer Support Specialist

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their EMEA customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving issues through email and live chat. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Salesforce Technology Analyst, Practice

Company: Bounteous

Location: Other US Location

Posted Jan 27, 2025

Bounteous, a digital transformation consultancy, partners with brands to create innovative digital solutions. Their CoInnovation methodology aligns interests and accelerates value creation. They offer services in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. The role involves designing, developing, and deploying high-quality business solutions on the Force.com platform. Preferred qualifications include a degree in Computer Science, 6+ years of IT experience, and extensive knowledge of Salesforce. The company promotes an inclusive environment and is an equal opportunity employer.

Solution Engineer

Company: Onit

Location: Other US Location

Posted Jan 27, 2025

Onit is seeking skilled engineers for a fast-paced role involving technical implementation, customer interaction, and problem-solving. The ideal candidate should have relational database experience, basic proficiency in SQL and a programming language, and excellent communication skills. Additional desired skills include experience with integrations, business process automation tools, and Liquid templating language. A Bachelor's degree in computer science, MIS, or a related field is preferred.

Onboarding Specialist

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a technology and marketing platform for top doctors, offering a suite of tools to run practices efficiently. The company, recognized as a Great Place to Work in 2022 and 2023, is seeking an Onboarding Specialist to guide new customers through the onboarding process, provide training, and ensure their success. The role offers potential for fast-track promotion to CSM in 6-9 months. Benefits include unlimited PTO, 11 paid holidays, an annual week off for holidays, and health insurance. Essential functions include customer onboarding, training, technical assistance, customer success handoff, process improvement, relationship building, performance tracking, and cross-functional collaboration. The ideal candidate has 0-3 years of experience in customer onboarding, customer success, account management, sales, or a related role, preferably in SaaS or healthcare technology. They should be comfortable with technology, have excellent communication skills, a strong customer focus, problem-solving skills, and be a team player. DearDoc is an Equal Employment Opportunity and Affirmative Action employer.

Account Manager, Risk Engineering (Western Region)

Company: CNA

Location: Other US Location

Posted Jan 27, 2025

CNA is seeking a senior risk control professional with extensive experience in managing high hazard complex accounts. The role involves conducting risk assessments, developing strategies to improve loss ratios, and collaborating with internal and external partners. The ideal candidate should possess in-depth property risk assessment expertise, excellent communication skills, and the ability to work in a fast-paced environment. A Bachelor's degree in engineering or science is preferred, and professional designations such as PEng, CFPS, FEEIT, and CRM are considered assets. The position requires travel and proficient time management skills.

Customer Success Manager

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a remote company based in Guadalajara, Mexico, offering a suite of technology and marketing tools to top doctors. They aim to help practices run smoothly and grow with new patients. The company culture is startup-like, with autonomy, innovation, and a fun, fast-paced environment. They are seeking a sales or revenue-driven professional with 12+ years of experience, strong product knowledge, and excellent customer empathy. The role involves managing revenue, product adoption, and customer advocacy. Benefits include unlimited PTO, health insurance, and a competitive salary.

Customer Support Specialist (Friday-Monday)

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for a 4-day workweek. The role involves providing high-quality product support, communicating effectively with customers, and troubleshooting software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

Junior Accountant

Company: DearDoc

Location: Other US Location

Posted Jan 27, 2025

DearDoc is a global, fun-loving team of 4500+ practices, providing top doctors with technology and marketing tools for efficient practice management. They are seeking a dedicated Junior Accountant to support financial processes, analyze data, and maintain accurate records. The role offers a monthly salary of MXN $18500, unlimited PTO, 11 paid holidays, an annual holiday week, and fully covered medical insurance. The ideal candidate will have a finance or accounting degree, be goal-oriented, highly organized, and have strong English skills.

HR Generalist/Workplace Coordinator

Company: BigCommerce

Location: Other US Location

Posted Jan 27, 2025

BigCommerce is seeking a Human Resources Generalist/Workplace Coordinator for their Sydney office. The role involves supporting HR strategies, managing employee relations, driving performance management initiatives, and ensuring compliance with HR policies. The ideal candidate should have at least 2 years of HR experience, preferably in the technology industry, and a strong understanding of Australian employment law. They should also have a passion for creating great events and workplace culture, and be meticulous with excellent communication skills. The role offers a base salary plus superannuation and is part of a company that values diversity, equity, and inclusion.

Portfolio Manager - Energy

Company: Texas Capital Bank

Location: Other US Location

Posted Jan 27, 2025

Texas Capital Bank is a regional bank offering a variety of financial services, including core financial products and specialized industry expertise. The bank is known for its commitment to building long-lasting relationships with clients and providing benefits to colleagues. The Portfolio Manager II role, positioned within Credit Administration, is integral to the success of the Corporate line of business. The role involves oversight of credit-related responsibilities, risk rating assessment, and client management. Qualifications include a Bachelor's degree in Finance, Accounting, or a relevant program, 5+ years of experience in Commercial or Corporate Banking with formal Credit training, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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