Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Backend Software Engineer - Help Content and Findability

Company: Canva

Location: Other US Location

Posted Jan 25, 2025

Canva, a design platform, is seeking a backend engineer proficient in Java, MySQL, and Elasticsearch. The role involves building efficient systems, collaborating with stakeholders, and mentoring other engineers. The company offers a positive work culture, flexible working options, and competitive benefits. The position is part of the Help Content and Findability team, which aims to empower users with tools and support for design.

Software Developer

Company: IQVIA

Location: Other US Location

Posted Jan 25, 2025

IQVIA is seeking a Software Engineer with experience in MS Dynamics development and web applications. The role involves designing and developing software solutions, analyzing user requirements, and leading projects within the organization. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3-5 years of related experience, and strong communication and technical skills. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence.

SMB Sales Account Executive, Japan

Company: Square

Location: Other US Location

Posted Jan 25, 2025

Square is seeking an Account Executive with a positive attitude and strong problem-solving skills to join their Inbound Sales Team. The ideal candidate will have 1+ years of experience in a closing sales role, a BABS degree or relevant experience, and a proven track record of exceeding sales targets. They should possess excellent communication skills, a consultative approach, and the ability to build trust and relationships with customers. The role involves leading the introduction of Square to SMB merchants, overseeing the sales cycle, and partnering with other teams for successful onboarding. The candidate should also have experience in business development, a collaborative mindset, and prior Salesforce experience. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and help them thrive.

Internal Auditor - Associate - Asset Management

Company: JPMorganChase

Location: Other US Location

Posted Jan 25, 2025

Join JP Morgan's Internal Audit Department and contribute to the mission of enhancing and protecting the firm. As an Audit Associate in the APAC Asset Management Audit Team, you will assess the design and effectiveness of the internal control environment of APAC AM business. This hybrid role involves planning and executing audits, identifying emerging risks, and communicating audit issues clearly. Required qualifications include a Bachelor's degree in Accounting/Finance, professional certifications, and understanding of APAC laws. Preferred skills include proficiency in Japanese/Mandarin and strong data analytics skills.

Field/Sales Marketing Representative 1

Company: Humana

Location: Other US Location

Posted Jan 25, 2025

Humana is seeking a FieldSales Marketing Representative 1 to plan and execute marketing campaigns, improve client retention, and gather customer intelligence. The role requires 1 or more years of technical experience, proficiency in Microsoft Word and Excel, a valid driver's license, and the ability to work flexible hours including nights and weekends. Humana offers competitive benefits including medical, dental, vision insurances, 401k, tuition reimbursement, and more. The company is committed to putting health first and is an equal opportunity employer.

NOC Technical Support

Company: Motorola Solutions

Location: Other US Location

Posted Jan 25, 2025

Motorola Solutions is seeking a Tier 2 technical support professional for their Managed Services Network Operations Center (MSNOC). The role involves providing technical support, acting as an escalation point, and ensuring network operations run smoothly. The ideal candidate should have 5+ years of customer or technical support experience, with a strong background in network design, planning, and analysis. Knowledge of Motorola Dimetra systems and Microsoft Active Directory is required. The position requires working in a 24/7 Network Operations Center, including shift work and weekends.

Manager, Customer Success (APAC)

Company: NinjaOne

Location: Other US Location

Posted Jan 25, 2025

NinjaOne is seeking a dynamic Manager of Customer Success and Account Management to lead a team in the APAC region. The role involves team leadership, strategic account management, driving customer growth, ensuring operational excellence, and acting as a customer advocate. The ideal candidate should have 23 years of experience in B2B SaaS, strong consultative skills, analytical mindset, and customer focus. NinjaOne offers a collaborative work environment, work-life balance, growth opportunities, and competitive compensation.

Senior Customer Success Manager

Company: WISE

Location: Other US Location

Posted Jan 25, 2025

Wise is seeking a Senior Customer Success Manager to lead impactful projects and programs for global partners in the APAC region. The role involves managing enterprise-level partnerships, analyzing operational processes, and driving strategic improvements. The ideal candidate should have experience in financial services, a proven track record of delivering projects, be data-driven, creative, and an excellent communicator.

Account Management Manager

Company: Ninja Van

Location: Other US Location

Posted Jan 25, 2025

The role involves performance monitoring, seller support, and team management. Key responsibilities include developing reports on team productivity, managing technical projects, setting customer service standards, and providing feedback to internal teams. The role also involves external seller-buyer support, recruiting and training team members, and managing team performance. The ideal candidate should have a bachelor's degree or higher, proven work experience as a CE CR AM Manager, preferably in the logistics express and ecommerce industries. They should have customer-facing skills, hands-on experience with help desk and remote control software, a solid technical background, excellent communication skills, and team management skills.

Employee Relations Advisor, Vice President

Company: JPMorganChase

Location: Other US Location

Posted Jan 25, 2025

The job posting is for an Employee Relations Partner Vice President role in the APAC ER team within HR at JP Morgan. The role involves handling complex ER cases, advising on employee relations matters, monitoring conduct and performance cases, and collaborating on enabling projects. The ideal candidate should have 8 years of experience in Legal or HR, strong analytical skills, excellent communication skills, and the ability to build effective business partnerships. Preferred qualifications include proficiency in Chinese language and experience in a Banking/Financial services environment.

Facilities Director, EMEA

Company: Morningstar

Location: Other US Location

Posted Jan 25, 2025

Morningstar, a leading global provider of investment insights, is seeking an experienced Director of Facilities for its EMEA region. The role involves overseeing 17 offices, ensuring they are well-maintained, and providing excellent experiences for employees, customers, and partners. The ideal candidate should have over a decade of facilities management experience, be customer-oriented, results-driven, and have strong problem-solving and organizational skills. Morningstar offers a hybrid work environment with regular in-person collaboration.

Cloud Engineering Graduate

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Jan 25, 2025

Hewlett Packard Enterprise is offering a Cloud Engineering Graduate position with a hybrid work model, requiring 23 days per week at an HPE office. The role involves designing and implementing cloud-based solutions, collaborating with project managers and development partners, and providing business value expertise. HPE values diverse backgrounds and offers comprehensive benefits, personal and professional development opportunities, and a culture that embraces innovation and growth. The expected salary range for a US-based hire is between $76,500 and $176,000 annually.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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