Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Demand Generation Manager - EMEA

Company: Secure Code Warrior

Location: Other US Location

Posted Jan 25, 2025

Secure Code Warrior is a venture-backed company offering an agile learning platform for secure coding. They are seeking a Demand Generation Manager to develop and execute integrated marketing programs in EMEA and INTL regions. The role involves creating multichannel marketing programs, collaborating with sales and product marketing, tracking campaign outcomes, managing budgets, and ensuring GDPR and CAN-SPAM compliance. The ideal candidate should have 3+ years of experience in demand generation, strong collaboration skills, and a bias towards action. Secure Code Warrior values flexibility, diversity, and community involvement.

Senior Account Executive (Middle East & CIS)

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is seeking a highly motivated, fluent Russian-speaking Account Executive for New Business. The role involves owning the full sales cycle, prospecting new business, building relationships, managing accounts, and providing accurate forecasts. The ideal candidate should have 5+ years of experience in a Sales New Business role, targeting the Energy-Commodities sectors across the Middle East and CIS regions. They must be fluent in Russian and English, driven, self-disciplined, a team player, and possess strong sales negotiation and customer service skills. Kpler is committed to nurturing connections, innovating solutions, and providing a fair, inclusive, and diverse work environment.

Sales Development Representative (London Based)

Company: Instructure

Location: Other US Location

Posted Jan 25, 2025

Instructure is seeking an experienced SDR to support their EMEA ProLearn business in London. The ideal candidate should possess a growth mindset, coachability, quality focus, team player attitude, problem-solving skills, resilience, and strong time management abilities. The role requires a track record of success in outbound SDR or similar roles, excellent communication skills, familiarity with CRM systems, and the ability to work independently and collaboratively. Instructure values diversity and is an Equal Opportunity Employer.

Technical Support Representative (CS)

Company: Helpware

Location: Other US Location

Posted Jan 25, 2025

Helpware is a global technology company specializing in customer experience and operational support. They are seeking a dedicated Tier 1 Support Agent to handle customer inquiries via email, phone, and chat. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to work flexible shifts. Familiarity with CRM systems and support software is a plus.

Senior Account Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, resolving customer issues, and maintaining a knowledge base of competitors' activities. The position demands strong communication skills, the ability to work outside for extended periods, and a valid driver's license. Preferred qualifications include knowledge of communications technologies, experience in consumer education, and success in a previous sales position. The role involves working in various conditions, including inclement weather, and requires flexibility with hours. The company offers a comprehensive package for employees, including benefits and opportunities for career growth.

Oracle HCM-EBS Cloud Technical Specialist

Company: Cprime

Location: Other US Location

Posted Jan 25, 2025

Cprime, a global consulting firm and a Goldman Sachs | Everstone company, is hiring for an Oracle HCM Cloud Technical Specialist position. The role involves providing expertise in the support and maintenance of Oracle HCM Cloud modules, including product personalization, data integration, data conversion, and reports development. The ideal candidate should have 6+ years of experience in Oracle eBS and HCM Cloud Applications technical components, strong analytical abilities, and excellent communication skills. Responsibilities include working closely with business teams, developing functional and technical designs, and participating in the design, development, and maintenance of conversions, modifications, customizations, and interfaces to/from Oracle's suite of business applications.

Senior Deal Desk Analyst, International

Company: Imprivata

Location: Other US Location

Posted Jan 25, 2025

Imprivata is seeking a Senior Deal Desk & Sales Operations Analyst International for a hybrid role based in Uxbridge, England. The role involves 75% Deal Desk responsibilities and 25% Sales Operations. The analyst will work with internal teams to support the EMEA and AsiaPacific GTM Sales organization, focusing on deal structuring, discounting, coterming, quote approval, and all aspects of the deal cycle. They will also be responsible for process improvements, automation, and data-driven pricing strategies. The ideal candidate should have a Bachelor's Degree, 5+ years of experience in Deal Desk, Sales Operations, or finance roles, and proficiency in Microsoft Excel, Salesforce.com, and deal forecasting tools. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Software Engineering Manager

Company: Caterpillar

Location: Other US Location

Posted Jan 25, 2025

Caterpillar Inc. is seeking a Software Engineering Manager for its digital and technology arm, Cat Digital, in Slovakia. The role involves leading a team of engineers to develop innovative digital solutions, with a focus on mobile applications. The ideal candidate should have a strong background in software engineering, team management, and experience with Agile methodologies. Caterpillar offers competitive compensation, benefits, and opportunities for professional growth.

Senior Data Analyst

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is dedicated to simplifying global trade information and providing valuable insights in commodities, energy, and maritime sectors. They offer top-tier intelligence through user-friendly platforms, with a team of over 600 experts from 35+ countries. As a Senior Data Analyst, you will coordinate with various teams to understand their reporting needs and deliver high-quality BI reporting solutions. Key responsibilities include liaising with product and CS teams, transforming raw data into structured tables, designing reports, and integrating data from third-party tools. The ideal candidate should have 4+ years of experience in business intelligence or data analytics, proficiency in SQL, Python, and Looker, and excellent problem-solving skills.

Sales Development Representative

Company: Helpware

Location: Other US Location

Posted Jan 25, 2025

The Sales Development Representative role involves researching and developing sales opportunities, conducting follow-ups, and nurturing leads through the sales cycle. Key responsibilities include personalized outreach, quiz reviews, and consulting with prospects. The ideal candidate should have excellent communication skills, business acumen, and a passion for the role. A BSc or BA in business administration, sales, or marketing is preferred but not required.

Lead Software Engineer - Python / Go (B2B)

Company: BigCommerce

Location: Other US Location

Posted Jan 25, 2025

BigCommerce is seeking a Lead Software Engineer to lead technical strategy, mentor engineers, and drive cross-functional collaboration for their B2B strategic initiative. The ideal candidate will have 6+ years of experience, a deep understanding of system architecture, and a proven track record of delivering impactful software solutions. They will be responsible for defining and driving the technical vision, making critical architectural decisions, and fostering a culture of continuous learning and development.

Platform Engineer - MongoDB

Company: Smarsh

Location: Other US Location

Posted Jan 25, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a DevOps engineer to ensure operational reliability of their core Enterprise Platform Datastore technologies. The role involves managing MongoDB, Kafka, Elasticsearch, and other datastores, automating workflows, and collaborating with software engineering teams. The ideal candidate should have a Bachelor's degree in Information Systems or related field, 5+ years of experience in MongoDB, cloud platforms, and scripting languages. Smarsh offers a competitive salary, strong maternity and paternity scheme, and a diverse, collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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