Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Customer Support Specialist II - BS

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is seeking a Customer Support Specialist II for a permanent position with a hybrid work schedule in San Pedro Sula or Tegucigalpa, Honduras. The role involves proactively engaging with current and potential users, troubleshooting technical issues, and communicating with the product team. The ideal candidate should have strong English proficiency, empathy, tech-savviness, self-motivation, and the ability to work in a team. In return, PartnerHero offers competitive compensation, benefits, training opportunities, and a supportive company culture.

Embedded (Hardware / Software) Engineer

Company: SRAM, LLC

Location: Other US Location

Posted Jan 24, 2025

This job posting is for a hardware engineer position at SRAM, a leading supplier of bike components. The role involves driving the development of next-generation eBike batteries and Battery Management Systems (BMS). The successful candidate will architect, build, and release BMS hardware schematics and PCB layout within Altium Designer. They will validate hardware designs on the bench, work alongside test engineers, and ensure the design meets or exceeds key requirements. The ideal candidate should have a BS degree in Electrical Engineering, 5+ years of professional hardware development experience, and proficiency in C programming, i²C, SPI, and UART. Excellent communication and team skills are required.

SEO Strategist

Company: LinkGraph

Location: Other US Location

Posted Jan 24, 2025

Search Atlas Group, an SEO software company and full-service digital agency, is seeking an experienced SEO Strategist. The role is remote and open to candidates worldwide. The ideal candidate should have at least three years of SEO experience, proficiency in tools like Semrush, and a corporate client-facing background. Responsibilities include strategic planning, technical SEO, local SEO, content SEO, link building, analytics, and collaboration with the Customer Success team. The company offers competitive compensation, benefits, and a positive work culture, emphasizing collaboration, excellence, innovation, and a student mentality.

Principal Network Engineer

Company: Wolters Kluwer

Location: Other US Location

Posted Jan 24, 2025

The Lead Network Engineer role involves managing and maintaining a global cloud network, upgrading infrastructure, managing observability, monitoring network capacity, leading a team, assisting in audits, and collaborating with other teams. The ideal candidate should have 10 years of networking engineering experience, expertise in public cloud networks, and hands-on experience with Terraform, CICD, Azure DevOps, and cloud network security technologies. A BS in a STEM degree and relevant certifications are preferred.

3D Artist

Company: Pattern

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role for a 3D Artist specializing in high-volume product rendering. The successful candidate will collaborate with the 3D Content Director to create photorealistic 3D renderings of various products for Partner brands. Key responsibilities include utilizing expertise in 3D modeling, texturing, lighting, and rendering to produce lifelike product visualizations within tight deadlines. The role requires proficiency in 3D modeling software, rendering engines, and Adobe Creative Suite. Strong time management, organizational skills, and attention to detail are essential. The company offers competitive compensation, flexible work arrangements, opportunities for professional growth, and a collaborative work environment.

VP- Regional GM

Company: Altice USA

Location: Other US Location

Posted Jan 24, 2025

Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The role involves strategic partnerships, minimizing customer churn, and representing local market trends. The ideal candidate should have 15+ years of experience in management, PR, government, media, communications, or community relations. They should possess strong influencing skills, understanding of the telecom industry, and ability to manage multiple responsibilities. Optimum values Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Learning and Development Specialist

Company: OpenX Technologies

Location: Other US Location

Posted Jan 24, 2025

OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. They prioritize employee growth and development, offering a range of learning programs and initiatives. The Learning and Development Specialist role involves driving employee engagement, managing learning programs, and collaborating with leadership to implement and refine learning initiatives. The ideal candidate should have 3+ years of experience in corporate leadership development, strong project management skills, and a proven ability in curriculum development. OpenX values inclusivity, customer-centricity, ownership, transparency, and adaptability.

Operations Team Lead (3rd Shift)

Company: Ingram Content Group

Location: Other US Location

Posted Jan 24, 2025

Ingram Content Group is hiring for an Operations Team Lead position in Chambersburg, PA. The role involves supporting operational and administrative activities in a major warehouse environment. The company emphasizes safety, process improvement, and customer-centricity. The job requires 1 year of PC-based application experience and 1 year of warehouse operations experience. Key responsibilities include training associates, providing leadership, and ensuring quality and productivity standards are met. The company offers a competitive compensation package, benefits, and opportunities for continued education and community engagement.

People Business Partner

Company: OpenX Technologies

Location: Other US Location

Posted Jan 24, 2025

OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with skills, knowledge, and tools. The company is committed to designing and delivering impactful talent experiences that promote workplace equity and enable personal and professional growth for all employees. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a focus on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance. Required qualifications include a Bachelor's degree in Human Resources, Organizational Psychology, or related fields, and a minimum of 35 years of experience in an HR People Business Partner role. Preferred qualifications include industry experience in a technology organization or startup, adtech experience, and analytical skills.

.Net Developer - Remote

Company: AJNA INFOTECH

Location: Other US Location

Posted Jan 24, 2025

The job description is for a remote Net Developer position with a focus on troubleshooting, supporting, and enhancing applications built using .NET, Angular, and MAUI. The role requires strong proficiency in C#, ASP.NET, Entity Framework, and LINQ, as well as expertise in developing cross-platform applications using MAUI and frontend development skills with HTML5, CSS3, TypeScript, JavaScript, and Angular 18. The ideal candidate should have 10+ years of experience, a deep understanding of RESTful APIs, and solid experience with database systems using ORM tools. Strong problem-solving skills, a customer-focused mindset, and excellent communication skills are also required.

Associate

Company: CSC

Location: Other US Location

Posted Jan 24, 2025

CSC is seeking an Onboarding Associate to conduct client onboarding, ensure compliance with regulatory standards, and provide training and mentorship. The role involves client outreach, coordination with onshore colleagues, and adherence to client onboarding and compliance policies. The ideal candidate should have good customer engagement skills, documentation and process experience, and strong communication skills. Preferred qualifications include 15+ years of compliance experience and knowledge of corporate trust and partnership fund structures. CSC offers a diverse and growth-oriented environment with global career opportunities and excellent benefits.

Customer Success Manager

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Senior Customer Success Manager for the Delphix Customer Success Team. The role involves managing and growing customer accounts, ensuring alignment with customer expectations and strategic business goals, and driving value and renewal. The ideal candidate should have experience in customer success, technical account management, or equivalent, with a track record of leading technical conversations and persuading others to take action. Knowledge of customer success tools, creating presentations, and ROIs is required. The position offers opportunities for growth, team collaboration, and rewards. Perforce Software is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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