Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Full Stack Software Engineer, II

Company: Atlassian

Location: Other US Location

Posted Jan 23, 2025

Atlassian is seeking a Full Stack Software Engineer with 4+ years of experience in JavaScript, TypeScript, and related libraries. The role is fully remote but requires the candidate to be located in India. The engineer will build REST APIs, customer-facing React components, configure monitoring, build CI/CD pipelines, and develop integrations. Atlassian values a diverse workforce and offers comprehensive perks and benefits. The company is committed to unleashing the potential of every team through its software products.

People Engagement System Analyst

Company: Dynatrace

Location: Other US Location

Posted Jan 23, 2025

Dynatrace is seeking an HR Systems Analyst to join their team in Poland. The role involves defining, analyzing, testing, deploying, and documenting business functions and processes, as well as consulting on strategic plans and optimizing digital HR platforms. The successful candidate will provide HCM and digital process support for multiple lines of business, regions, and product sets. They will engage with internal stakeholders to understand their needs regarding PampC digital solutions, maintain currency with emerging technologies, and work closely with PampC process owners and Centers of Excellence. The role also involves partnering with users and Business Systems for needs assessment, process improvements, and application implementation. The ideal candidate should have an HR background, previous experience in HRIS Technology, excellent communication skills, be data-driven, and have strong analytical and problem-solving skills.

Global Operational Excellence eAGILE Academy Lead

Company: Takeda

Location: Other US Location

Posted Jan 23, 2025

The Manufacturing Process Definition & Improvement Director at Takeda is responsible for ensuring quality processes and product outputs. This role involves defining and specifying activities, processes, and standards to meet quality requirements, auditing and monitoring processes, and reporting on deviations and defects. The director optimizes manufacturing processes, contributing to overall efficiency and quality. They provide strategic insights in statistical analysis, lean manufacturing, and Six Sigma, driving strategic initiatives in automation and continuous improvement. The role requires deep expertise in Lean Six Sigma, process optimization, and project management, with significant autonomy in a complex environment.

Junior Legal Counsel

Company: IMC Trading

Location: Other US Location

Posted Jan 23, 2025

IMC, a leading global trading firm, is seeking a Junior Legal Counsel to join their Global Legal team in Amsterdam. The Legal Counsel will ensure the organization's operations comply with legal requirements, company policies, and ethical business practices. The role involves drafting, reviewing, and negotiating commercial agreements, collaborating with business support teams, supporting senior counsel on projects, monitoring new legislation, and researching legal issues. The ideal candidate will have an academic law degree, at least 3 years of relevant experience, demonstrable knowledge of contract law, strong communication skills, and the ability to work independently in a fast-paced environment. Excellent command of Dutch and English is required.

Head of Talent Acquisition

Company: Delivery Hero

Location: Other US Location

Posted Jan 23, 2025

Delivery Hero, a global leader in local delivery services, is seeking a Head of Talent Acquisition for its European region. The role involves developing and executing a talent acquisition strategy, leading a team of recruiters, strengthening employer branding, managing stakeholders, and promoting diversity and inclusion. The ideal candidate should have 8+ years of talent acquisition experience, a proven track record in leading and growing teams, and a deep understanding of non-tech roles and market trends.

Senior Tech Talent Partner

Company: Akeneo

Location: Other US Location

Posted Jan 23, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking a Senior Tech Talent Partner to join their expanding Talent Acquisition team. The role involves attracting, selecting, and hiring top-tier talent for all product roles, contributing to improving the tech recruitment practice, and championing a top candidate experience. The successful candidate will partner with hiring managers, analyze market data, and promote diversity, equity, and inclusion in hiring. Akeneo offers a competitive package, flexible working hours, and a supportive work environment.

Compliance Officer - US Regulatory Specialist

Company: IMC Trading

Location: Other US Location

Posted Jan 23, 2025

The US Compliance Officer role at IMC involves ensuring adherence to US laws, regulations, and internal policies for trading US financial products globally. The role requires a deep understanding of US regulatory frameworks and their application in an international context. The officer will report directly to IMC's US Chief Compliance Officer but will be based in the newly opened London office. The role offers significant growth and responsibility expansion within the Compliance team. Key responsibilities include partnering with the Compliance team, promoting the firm's compliance culture, acting as a liaison between US and international business units, monitoring trading activity, maintaining detailed documentation, assisting in investigations, onboarding new personnel, providing training, developing policies, advising on compliance risks, and monitoring regulatory changes. The ideal candidate will have a Bachelor's degree (Advanced degree preferred), 5+ years of US regulatory compliance experience, FINRA Series Licenses, strong interpersonal and analytical skills, high integrity, understanding of the US financial industry, excellent communication skills, attention to detail, and familiarity with SEC and CFTC regulations.

Channel Manager

Company: Akeneo

Location: Other US Location

Posted Jan 23, 2025

Akeneo, a global leader in Product Information Management (PIM), is seeking a Channel Manager to collaborate with local partners, drive growth, and expand the company's Product Experience Management (PXM) footprint. The role involves building strong relationships with key system integrators, empowering partners to grow their expertise, and identifying joint sales opportunities. The ideal candidate should have experience in managing and developing partnerships in the SaaS industry, excellent communication skills, and an entrepreneurial mindset. Akeneo offers a collaborative, inclusive culture with competitive benefits, flexible working hours, and opportunities for professional development.

Senior Software Engineer - Virtualization and SIL Integration

Company: General Motors

Location: Other US Location

Posted Jan 23, 2025

General Motors is seeking an experienced Virtualization and Software-in-the-Loop (SIL) Integration Engineer for a hybrid role. The successful candidate will be responsible for developing and integrating cosimulation components, creating virtual controller models, and working with development and system engineers. The role requires a Bachelor's degree in engineering, 6+ years of software engineering experience, and proficiency in Embedded C, Python, MATLAB, and Simulink. The company offers comprehensive benefits, including healthcare, dental, vision, life insurance, and a Defined Contribution Pension plan. GM is committed to diversity and inclusion, and does not provide immigration-related sponsorship for this role.

Principal Systems Integration Consultant

Company: Dynatrace

Location: Other US Location

Posted Jan 23, 2025

Dynatrace Innovation Services team is seeking a motivated professional with a passion for continuous innovation to join as an Innovation Architect. The role involves delivering Automation Services engagements, developing innovative technical solutions, providing technical training, supporting sales calls, and evangelizing Cloud Automation solutions. The ideal candidate should have a technical degree, 5+ years of experience in agile teams, and expertise in modern software engineering, release management, continuous delivery, cloud technologies, and deployment automation. Dynatrace offers a culture of excellence, competitive compensation, and the opportunity to work with leading cloud providers and partners.

FINANCE CONTROLLER (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 23, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking a Financial Controller to manage financial accuracy, budgeting, and performance analysis. The role involves preparing financial reports, ensuring data accuracy, tracking budget variances, implementing internal controls, and collaborating with other departments. The ideal candidate should have a university degree in Finance or Economics, 2+ years of relevant experience, and proficient English and Lithuanian language skills. The company offers a package of additional benefits, a hybrid work model, and opportunities for career growth and learning.

Customer Success Manager

Company: CityFibre

Location: Other US Location

Posted Jan 23, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Customer Success Manager. The role involves managing customer relationships, ensuring satisfaction, and driving service improvements. The successful candidate will build and maintain strong relationships with customers, act as their voice internally, manage escalations, and lead regular service and strategic business reviews. Proven experience in customer success, excellent communication skills, ITIL Foundation certification, and a track record in customer-facing roles are required. CityFibre offers a competitive salary, performance-related bonus, and comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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