Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Principal Procurement Specialist

Company: PerkinElmer

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Principal Procurement Specialist position at PerkinElmer in Krakow. The company is a global analytical services and solutions provider with a long history and a broad portfolio of services and instruments. The role involves leading the company's global fleet procurement strategy, managing a $10M+ category spend, and optimizing category run costs. The position also requires developing and maintaining strong relationships with suppliers, collaborating with internal stakeholders, and providing operational support for European fleet activities. The company offers a comprehensive benefits package and career development opportunities.

UK Fund Administration - Associate - London

Company: JPMorganChase

Location: Other US Location

Posted Dec 30, 2024

The job description is for an UK Product Administration Associate at JPMorgan Asset Management. The role involves working across various functions to oversee investment products throughout their life cycle. The associate will play a crucial role in overseeing the UK fund range, collaborating with various functions, managing fund accounting, contributing to business strategy, and reviewing fund documentation. The job requires knowledge of the UK Funds industry, valuation methodologies, and a proactive can-do attitude.

Senior Analyst - Data & Products

Company: Novartis

Location: Other US Location

Posted Dec 30, 2024

The job description involves providing analytics support to internal customers, ensuring timely project delivery, and participating in knowledge sharing sessions. The role requires work experience in operations management and execution, project management, and the pharmaceutical industry. The desired skills include English language proficiency and the ability to manage multiple stakeholders.

Account Solutions Representative

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Dec 30, 2024

Credit Acceptance is an award-winning company with a world-class culture, shaped by dedicated Team Members who share a drive to succeed. They offer a great product, amazing people, and stable financial history, making them one of the largest used car finance companies nationally. The Collections team is a great place to start or grow your career, with competitive compensation, benefits, and flexible scheduling. They have a listening culture, great place to work culture, and work perks including discounts and technology. The Account Solutions Representative role involves creating solutions to assist customers in becoming current on their auto loans, handling customer phone calls, and supporting additional customer service requests.

Senior R&D engineer

Company: PerkinElmer

Location: Other US Location

Posted Dec 30, 2024

PerkinElmer is seeking a Senior R&D Engineer to lead the development of cutting-edge technologies and solutions in life sciences diagnostics and applied markets. The role involves working closely with cross-functional teams, applying scientific and engineering principles, and ensuring compliance with industry standards and regulatory requirements.

Partner Marketing Manager

Company: OutSystems

Location: Other US Location

Posted Dec 30, 2024

The text is a job description for a low-code application development platform role at OutSystems. The role involves leading partner marketing strategy across APAC, developing and directing scalable comarketing programs, managing the APAC Marketing Development Fund (MDF) program, and optimizing systems and tools for reporting, scalability, and partner self-service.

Cyber Threat Intelligence (CTI) Analyst, TS/SCI (St Louis)

Company: GuidePoint Security

Location: Other US Location

Posted Dec 30, 2024

GuidePoint Security offers trusted cybersecurity expertise solutions and services to help organizations make better decisions and minimize risk. They provide a three-tiered holistic approach for evaluating security posture and ecosystems, enabling top organizations to identify threats, optimize resources, and integrate best-fit solutions that mitigate risk. The position of Cyber Threat Intelligence Analyst involves supporting the investigation of cyber breaches, developing new capabilities, learning about current threats, and communicating cyber events and intelligence to stakeholders.

Sr. HR Generalists

Company: PerkinElmer

Location: Other US Location

Posted Dec 30, 2024

The text describes a job posting for a Senior HR Generalist at PerkinElmer in Johor. The role involves overseeing HR functions, managing employee relations, supporting workforce planning, and ensuring compliance with labor laws. The ideal candidate should have a Bachelor's degree in HR or a related field, at least 5 years of progressive HR experience, and good knowledge of Malaysian labor laws. The company offers a positive work environment, employee development programs, and competitive compensation structures.

Analyst - SFE Products

Company: Novartis

Location: Other US Location

Posted Dec 30, 2024

The job description involves providing analytics support to internal customers, supporting data-enabled decision making, building the GBS GCO business practice, and creating promotional marketing materials. Key responsibilities include creating and delivering services, ensuring deliverable quality, supporting SOP creation, and participating in knowledge sharing sessions.

Contracts Manager - LDC Solutions Design Manager -

Company: Novartis

Location: Other US Location

Posted Dec 30, 2024

The job description outlines a role in leading the design and deployment of LDC in-scope processes and data based on user requirements. The role requires strong functional subject matter expertise in commercial contracting processes, experience with Vistex or S4HANA Sales and Distribution module, and a commitment to diversity, inclusion, and accessibility. The role also involves improving and sustaining standardization while respecting regulatory control requirements and ensuring adherence to internal and external security and compliance policies.

Principal Growth Designer, E-commerce

Company: Gen

Location: Other US Location

Posted Dec 30, 2024

Gen is seeking a Principal Product Designer for their Norton360 product. The role is based in Prague or Brno and requires 23 days in the office each week. The company values collaboration, diversity, and innovation. They offer competitive benefits, flexible working options, and a hybrid work model. The ideal candidate should have 7+ years of experience in software product design, preferably in the cybersecurity industry.

Accountant

Company: UltraViolet Cyber

Location: Other US Location

Posted Dec 30, 2024

The job requires a four-year bachelor's degree in accounting, US GAAP expertise, and at least 23 years of directly relevant accounting work experience. The Senior Accountant with AP experience should have proven experience overseeing AP functions, experience with vendor purchasing and invoicing, general ledger accounting, amortization and depreciation schedules, payroll entries and reconciliations, bank and credit card account reconciliations, strong Excel capabilities, and high-level English fluency. The role involves overseeing the accounts payable process, maintaining AP schedules, conducting month-end cash reconciliations, providing invoicing support, and participating in year-end audit and tax filings. An undergraduate degree in accounting with expertise in US GAAP accounting and advanced knowledge of Excel are required. Experience with Unanet is a plus.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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