Excellent Customer Service Jobs in Remote

420,681 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Compliance Operations Senior Analyst

Company: Equinix, Inc

Location: Singapore / Remote

Posted Feb 03, 2025

Senior AWS Sales Manager

Company: 1Password

Location: Remote

Posted Feb 03, 2025

1Password is seeking a Senior AWS Sales Alliance Manager to drive growth and success in the partnership with Amazon Web Services. The ideal candidate should have extensive experience with AWS, strong sales and relationship management skills, excellent communication abilities, and analytical and organizational skills. The role involves developing and implementing a cosell strategy, driving revenue growth, managing relationships with AWS stakeholders, and providing training and enablement for sales teams. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

VP, Finance

Company: SmartBug Media

Location: Remote

Posted Feb 03, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Vice President of Finance with 10-15 years of accounting and finance experience. The role involves overseeing financial and accounting aspects, developing financial strategies, and leading a global finance team. The ideal candidate should have a strong GAAP foundation, excel skills, and excellent communication abilities. The position operates in a remote environment with occasional long hours and weekend work. The company is known for its exceptional work culture, having made the Inc 5000 list seven times and the Adweek 100 four years running.

Governance Compliance Lead

Company: Twilio

Location: Remote

Posted Feb 03, 2025

Senior AWS Sales Manager - EMEA

Company: 1Password

Location: Remote

Posted Feb 03, 2025

1Password is seeking a Senior AWS Sales Alliance Manager to drive growth and success in the partnership with Amazon Web Services. The ideal candidate should have extensive experience with AWS, strong sales and relationship management skills, excellent communication abilities, and analytical and organizational skills. The role involves developing and implementing a cosell strategy, driving revenue growth, managing incentives and partner programs, building relationships with AWS stakeholders, tracking performance, resolving conflicts, and delivering training programs. 1Password offers comprehensive benefits including health and wellbeing programs, growth opportunities, flexibility, and a commitment to diversity and inclusion.

FinOps Specialist

Company: PlantingSpace

Location: Remote

Posted Feb 03, 2025

PlantingSpace is an ambitious organization seeking a senior Finance Operations professional with extensive experience in finance and revenue operations. The ideal candidate should have a strategic mind, deep financial expertise, and an entrepreneurial spirit. They will contribute to various strategic topics, including legal entity strategy, fundraising, and HR finance. The role involves negotiating contracts, optimizing processes, and developing agile financial systems for rapid organizational growth.

Senior Financial Controller

Company: BorderlessMind

Location: Remote

Posted Feb 03, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking an experienced Financial Controller with 10-25 years of accounting expertise. The role involves managing financial operations for companies with $20M-$50M in revenue, overseeing all accounting functions except AR and AP, and leading AR and AP specialists. Familiarity with Great Plains software is a plus. The company offers advanced training, opportunities for real business solutions, and an entrepreneurial work environment.

Google Presales Solutions Architect

Company: TTEC Digital

Location: Remote

Posted Feb 03, 2025

TTEC Digital is seeking a highly skilled Presales Solutions Architect with expertise in Google Customer Engagement Suite, Google CCAI, Google CCaaS, and other leading CCaaS platforms. The ideal candidate will collaborate with sales teams, conduct product demonstrations, and develop comprehensive responses to RFPs. They will architect scalable, secure, and cost-efficient solutions, and maintain deep technical knowledge of Google Customer Engagement Suite, Google CCAI, Google CCaaS, GCP, and competitive CCaaS platforms. The role requires exceptional communication skills, business acumen, and the ability to deliver technical solutions that address customer challenges effectively.

Software QA and Test Automation Engineer

Company: Fine Tune Expense Management

Location: Remote

Posted Feb 03, 2025

Fine Tune, a Chicago-based company, is seeking a Software Quality Assurance and Test Automation Engineer. This role involves ensuring software reliability, shaping QA processes, and contributing to a growing team. The position is remote and salaried, with a focus on open communication, collaboration, inclusivity, and trust. Responsibilities include staying updated on testing tools, performing comprehensive testing, creating test plans, and documenting test scenarios and defects. Desired skills include a Bachelor's degree or equivalent experience, strong attention to detail, effective communication, and familiarity with Agile methodologies and test management software. Benefits include a salary range of $60-$70K, health benefits, paid time off, and a 401K with employer match.

Adoption Marketing Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

Sales Leader - Digital & UCD

Company: NEC Software Solutions

Location: Remote

Posted Feb 03, 2025

NEC Digital Studio is seeking a Sales Leader with a strong track record in UK Government and public sector sales, particularly in Digital and User Centred Design. The role involves reporting directly to the Chief Commercial Officer and is responsible for meeting sales targets. NEC Digital Studio is a people-first digital studio committed to designing evidence-led solutions for transforming daily services. The company offers an excellent benefits package and is an equal opportunities employer.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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