Excellent Customer Service Jobs in Remote

420,801 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

xScale Income Tax Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Intermediate IT Helpdesk Analyst (EMEA)

Company: GitLab

Location: Remote

Posted Feb 03, 2025

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Technical Support Engineer

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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DevOps Engineer II

Company: Ansys

Location: Milan, Italy / Remote

Posted Feb 03, 2025

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Advisory Solution Consultant - Payer Accounts

Company: ServiceNow

Location: Cincinnati, OH / Remote

Posted Feb 03, 2025

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Enterprise Software Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

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Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

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Monitoring & Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

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Quality Engineer II, Screening

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

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Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

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pushing boundaries in customer experience AI solutions designed to help businesses connect faster personalize better

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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