Excellent Customer Service Jobs in Remote

420,801 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Senior Lead Wind Hub Technician - NE 1 (Broken Bow, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Feb 03, 2025

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Account Director, Customer Growth, West

Company: Coupa

Location: Los Angeles, CA / Remote

Posted Feb 03, 2025

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Select Major Account Executive EST/CST - (Orlando, FL)

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Staff Product Designer (L4)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Junior C++ Software Engineer

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

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Specialist System Engineer - Storage Admin

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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inclusive workplace culture comprehensive benefits package relevant industry experience

Security Analyst - Penetration Tester

Company: The PNC Financial Services Group

Location: Remote

Posted Feb 03, 2025

PNC is seeking a Security Analyst Penetration Tester for its Technology organization. The role involves conducting automated and manual security testing of applications, developing documentation, and contributing to the enhancement of the penetration testing program. Candidates should have experience in mobile and web application testing, development, and relevant certifications. The position requires a university degree, 3+ years of relevant industry experience, and offers a comprehensive benefits package. PNC fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

View Details Apply on BuiltIn

Senior Software Engineer I

Company: Splice

Location: Remote

Posted Feb 03, 2025

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Analyst, Data Science, US Retail Markets Distribution and Marketing

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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Revenue Accountant

Company: Maven Clinic

Location: Remote

Posted Feb 03, 2025

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Creative Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

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Principal Engagement Manager

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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