Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Senior Web Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open-source software and operating systems, with a focus on enterprise and technology markets. The company values transparency, intellectual honesty, and teamwork, and is hiring a Senior Software Engineer to drive best practices and lead technical conversations.

Enterprise Customer Success Manager (Salesforce Certified)

Company: Litify

Location: Remote

Posted Dec 02, 2025

Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.

Embedded Linux Consultant

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is hiring an Embedded Linux Field Engineer for Devices/IoT, emphasizing Linux expertise, remote work in Japan, and a competitive compensation package with global opportunities. The role involves customer engagement, solution development, and collaboration with industry leaders in innovative technologies.

Strategic Workforce Planning Business Partner

Company: Dropbox

Location: Remote

Posted Dec 02, 2025

Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.

EDI On-boarding Customer Success Manager - Ecommerce

Company: Pipe17

Location: Remote

Posted Dec 02, 2025

Pipe17 is an ecommerce integration platform that simplifies data exchange and optimizes supply chain processes. The company is seeking an EDI Onboarding Customer Success Manager to define and implement the end-to-end onboarding process for customers using EDI solutions. The role involves collaborating with cross-functional teams, managing project timelines, providing training and support, and acting as a customer advocate.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.

Senior Product Designer II - UIE Developer Product Group

Company: HubSpot

Location: Remote

Posted Dec 02, 2025

This text promotes a developer role at HubSpot with emphasis on innovative tools, competitive pay, growth opportunities, and a collaborative culture. It highlights the company's focus on empowering developers through scalable systems and AI integration while offering comprehensive benefits and career development.

Principal Product Manager

Company: Synthesia

Location: Remote

Posted Dec 02, 2025

The text promotes Synthesia's AI video platform, highlighting its mission to simplify video creation, growth achievements, and job opportunities. It emphasizes innovation, scalability, and success in the market while showcasing trust from major brands and competitive funding.

Strategic Workforce Planning Business Partner

Company: Dropbox

Location: Remote

Posted Dec 02, 2025

Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.

Client Success Manager

Company: PeopleGrove

Location: Remote

Posted Dec 02, 2025

This job posting highlights a Client Success Manager role with competitive compensation, flexible work options, and comprehensive benefits. The company emphasizes its mission to empower educational institutions through innovative software solutions and meaningful student engagement.

Product Manager - Seller Systems

Company: Stripe

Location: Remote

Posted Dec 02, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.

Cloud Support Engineer

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a remote Cloud Support Engineer role in Japan, requiring excellent communication skills, technical expertise in Linux systems, and a passion for open source development. The company values diversity, offers a distributed work environment, and provides benefits such as personal learning budgets and annual compensation reviews.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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