Excellent Customer Service Jobs in Remote

Positions 421,112 Updated daily

The demand for remote Excellent Customer Service talent has surged as brands prioritize flexible support solutions.

Top tech companies—such as GitHub, Shopify, and HubSpot—list remote Excellent Customer Service positions with competitive pay ranges that start at $45,000 and climb above $70,000 for senior roles.

With salary transparency on Job Transparency, applicants can instantly compare remote Excellent Customer Service wages across industries and negotiate confidently.

Remote Excellent Customer Service roles often offer 40-hour weeks, generous PTO, and the freedom to work from any location.

Senior Manager - PMM Operations

Company: Apollo.io

Location: Remote

Posted Dec 04, 2025

This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.

Software Engineer - Distributed Systems

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

The role is for a distributed systems engineer to work on a syncing engine, with opportunities to optimize performance, support streaming syncing, improve scalability and reliability, and work on a Personalization API. The company values high ownership, autonomy, and impact, and is looking for passionate engineers with experience in distributed systems.

Staff Data Scientist (Product)

Company: Apollo.io

Location: Remote

Posted Dec 04, 2025

The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.

Enterprise Customer Success Manager

Company: Lumos

Location: Remote

Posted Dec 04, 2025

The role of a Lumos Customer Success Manager involves onboarding, driving adoption and expansion, building relationships with customers, and influencing product roadmap. The ideal candidate should have 7+ years of experience in customer success, 3+ years managing enterprise customers, and skills in communicating complex concepts and collaborating with technical teams.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Senior Full Stack Engineer

Company: Kalepa

Location: Remote

Posted Dec 04, 2025

The job posting is for a core engineer role at a company working on cutting-edge technology including NLP, firmographic data, entity resolution, and more. The role involves building large data pipelines, distributed systems, machine learning models, and robust infrastructure. The company values smart programmers who love coding, seek challenging problems, and appreciate recognition for excellent work. They offer a competitive salary, equity options, and various benefits.

Staff Data Scientist - Consumer

Company: Reddit

Location: Remote

Posted Dec 04, 2025

Reddit is looking for a Staff Data Scientist to help build product strategy, drive experimentation, and scale work across the organization. The role requires a PhD or MS in a quantitative field, expertise in SQL and statistical analysis, and experience influencing product strategy with data. Benefits include comprehensive healthcare, 401k match, and generous paid leave.

Software Engineer - Customer Studio Backend

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.

Senior Full Stack Engineer

Company: Kalepa

Location: Remote

Posted Dec 04, 2025

The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The ideal candidate should have 5+ years of software engineering experience, excellent development skills, and experience with modern FE frameworks like ReactRedux. The company offers a competitive salary, significant equity options, excellent benefits, and a global team environment.

GitOps Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.

Senior Product Designer - Game Controller

Company: Netflix

Location: Remote

Posted Dec 04, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.

Solutions Engineer

Company: CalypsoAI

Location: Remote

Posted Dec 04, 2025

CalypsoAI is a pioneer in AI security, building the world's first agentic redteam solution and developing an advanced security platform for rigorous AI redteaming and robust AI defense. The Solutions Engineer role is a dynamic position that bridges technical and sales aspects, driving technology adoption by understanding customer needs and crafting customized demonstrations. The company seeks a tech-savvy problem-solver with a growth mindset to join their fast-growing team.

Frequently Asked Questions

How do I identify high-paying remote Excellent Customer Service jobs?
Search Job Transparency’s Remote Excellent Customer Service listings filtered by salary, and prioritize employers that publish full wage ranges. Verify that the job description includes a remote work clause and check the company’s industry rating for pay competitiveness. Apply to roles that list a salary band above the median for remote Excellent Customer Service in your region.
What skills are essential for remote Excellent Customer Service roles?
Strong written communication, proficiency with help‑desk software, and the ability to resolve issues using remote collaboration tools are core. Add expertise in CRM platforms like Zendesk or Salesforce and demonstrate empathy through customer journey mapping. Show evidence of handling high-volume tickets or multi‑channel support in previous remote positions.
Can I negotiate salary for remote Excellent Customer Service positions?
Yes—use the salary transparency data to benchmark similar roles and prepare a salary proposal that reflects your experience, skill set, and the remote work value you bring. Highlight any certifications or advanced customer support metrics you’ve achieved, and negotiate a higher base or a performance bonus tied to customer satisfaction scores.

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