Excellent Customer Service Jobs in Remote

421,112 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Director, Kyndryl Consult Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 27, 2025

Sales Engineer

Company: Forcepoint

Location: Remote

Posted Jan 27, 2025

VP of Community and Engagement

Company: HiBob

Location: Remote

Posted Jan 27, 2025

HiBob, a rapidly growing HR platform, is seeking a creative VP of Community and Engagement. The role involves cultivating relationships with HR professionals, expanding opportunities, and deepening connections. The ideal candidate should have a proven track record in developing and executing programs, strategic thinking, and team development skills. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to diversity and inclusion.

メインフレームPM

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 27, 2025

Senior IT Project Manager -Telecommunications and VoIP

Company: Lyra Technology Group

Location: Remote

Posted Jan 27, 2025

Lyra Technology Group is seeking a highly skilled and experienced IT Project Manager with a focus on Telecommunications and VoIP. The ideal candidate will be responsible for planning, executing, and overseeing telecommunications and VoIP projects. The Project Manager will work closely with cross-functional teams, vendors, and clients to ensure successful project delivery within scope, budget, and timeline. Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry-leading technology service businesses. Telco Experts, one of Lyra's operating companies, is a best-in-class telecommunications provider specializing in implementing tailor-made network solutions for modern businesses. The Senior IT Project Manager will lead project planning, manage internal and external teams, develop and maintain project budgets, serve as the primary point of contact for clients, identify project risks, collaborate with third-party vendors, work closely with technical teams, monitor project progress, and oversee post-implementation support.

Customer Education Technical Consultant

Company: GE Vernova

Location: Cairo, Egypt / Remote

Posted Jan 27, 2025

Database Management Intern

Company: Leidos

Location: Remote

Posted Jan 27, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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