Excellent Customer Service Jobs in Remote

421,112 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

IT Engineer

Company: Sidecar Health

Location: Remote

Posted Jan 26, 2025

Sidecar Health is a mission-driven company aiming to redefine health insurance by making it affordable and accessible for everyone. They seek an IT Engineer to enhance IT and InfoSec Operations, improve user experience, and collaborate with various teams. The ideal candidate should have 3+ years of IT experience, proficiency in managing multiplatform environments, strong analytical skills, and excellent communication abilities. The role offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact in transforming healthcare in the US.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Product Marketing Manager

Company: Vivi

Location: Remote

Posted Jan 26, 2025

Vivi is a wireless screen mirroring and digital signage tool designed for education, aiming to enhance collaboration, control, and creativity in classrooms. With over 825,000 teachers and students using it worldwide, Vivi is committed to providing tangible solutions to the education industry. The Product Marketing Manager role involves developing and executing go-to-market strategies, product positioning, messaging, market insights, competitive analysis, product launches, and sales enablement. The ideal candidate should have a bachelor's degree in marketing, business, education, or a related field, with 5+ years of experience in product marketing. Strong understanding of the education technology industry, market trends, and proven track record of successful go-to-market strategies for digital products are required. Bonus points for prior experience in EdTech startups or K12 teaching. Vivi offers learning and development funds, wellness programs, competitive benefits, volunteer opportunities, and birthdays off.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Enterprise Account Executive - Position Located in Washington, D.C.

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology, located in the Washington DC metro area. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings for Managed Security Services. The ideal candidate has a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000, plus commission and potential stock options.

Enterprise Account Executive - Position Located in Eastern PA/New Jersey

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings. The ideal candidate should have a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000. The role is located in Eastern PA or New Jersey with an application deadline of January 10, 2025.

Enterprise Account Executive - Northeast

Company: Axonius

Location: Remote

Posted Jan 26, 2025

Axonius is seeking an experienced Enterprise Account Executive with a strong hunter mentality and track record of success in closing sales roles. The role involves creating and executing a comprehensive regional territory strategy, building strong channel partner relationships, and qualifying opportunities using value-based selling techniques. The ideal candidate should have a conceptual understanding of security and IT solutions, strong negotiation skills, and excellent written, verbal, and presentation skills. Axonius offers a competitive salary, stock options, and attractive benefits, with an annual on-target earnings range of $280,000-$300,000 USD. The company is committed to fair and equitable compensation packages and fosters a diverse and inclusive workplace.

Vice President, Revenue Enablement

Company: Cloudflare

Location: Remote

Posted Jan 26, 2025

The job posting is for a VP of Revenue Enablement position at Cloudflare. The role involves empowering the global sales organization with necessary knowledge, skills, tools, and processes to enhance sales velocity and productivity. The candidate will lead the Global Sales Enablement organization, ensuring the sales team and partners are well-equipped with content, training, and resources to sell Cloudflare's products effectively. The role requires setting a vision, operating model, and roadmap for sales and technical enablement, aligning with executive and GTM teams. The candidate will develop and implement enablement programs and tools, manage a high-performing team, and provide thought leadership in enablement methods and delivery systems. Desirable skills include strong communication, 15+ years of experience in enablement and sales, people management, and expertise in learning management systems.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Senior Frontend SDK Engineer

Company: Wormhole Labs (wormholelabs.xyz)

Location: Remote

Posted Jan 26, 2025

Wormhole Labs, a blockchain technology company, is seeking a Senior Frontend Engineer with 3+ years of experience in building production-grade SDKs. The ideal candidate will contribute to the development of Wormhole TypeScript SDK, Wormhole Connect, and other open-source frontend components. They will collaborate with cross-functional teams, follow secure frontend development practices, and stay updated with web3 development trends. The company offers a competitive salary, restricted token units, unlimited time off, and a flexible work environment.

Data Engineer

Company: Sidecar Health

Location: Remote

Posted Jan 26, 2025

Sidecar Health is a mission-driven company aiming to redefine health insurance by making it affordable and accessible for everyone. They are seeking a Data Engineer to build and maintain their data infrastructure, using cutting-edge tools and technologies. The ideal candidate will have a Masters degree in Computer Science or a related field, 1+ years of experience in a related role, and proficiency in SQL, Python, and data modeling. They will be responsible for building ETL jobs, transforming data, and creating reports and dashboards. The company offers competitive compensation, benefits, and the opportunity to make an impact at a rapidly growing company.

Staff Software Engineer (Backend)

Company: Prefect

Location: Remote

Posted Jan 26, 2025

Prefect is a remote-first company seeking a Staff Backend Engineer with extensive experience in backend engineering, web applications, and distributed systems. The role involves architecting, maintaining, and scaling the SaaS platform, leading technical decision-making, and mentoring developers. The company offers top-notch benefits, including remote work, equity, 401k with company match, unlimited PTO, and comprehensive insurance. Prefect is committed to belongingness and equal opportunity, ensuring mutual power, access, and opportunity among all groups and individuals.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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