Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Sr. Performance Marketing Specialist

Company: Lingraphica

Location: Remote

Posted Nov 16, 2025

Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Key Client Consulting Partner Energy and Utilities

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.

Technical Account Manager - Global Partner Programs

Company: Blackbaud

Location: Remote

Posted Nov 16, 2025

The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.

Senior Scrum Master

Company: Green Dot Corporation

Location: Remote

Posted Nov 16, 2025

Green Dot Corporation is seeking a Scrum Master to lead Agile delivery for cross-functional product and engineering teams. The role involves facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and working closely with the product development team to ensure high-quality product delivery. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

This job description outlines the responsibilities of a Senior Customer Success Business Partner, including managing customer portfolios, acting as a trusted advisor, leading quarterly reviews, and driving adoption. It also lists qualifications like experience in customer success, technical skills, and language proficiency, along with preferred skills such as management consulting expertise and familiarity with Anaplan.

Sr API Engineer (Data Platform)

Company: Henry Schein One

Location: Remote

Posted Nov 16, 2025

This job posting describes a senior data platform engineer role with responsibilities including API development, pipeline optimization, team collaboration, and mentorship. It highlights technologies like Python, Spark, and Kafka, along with qualifications and a competitive salary range of $115,000-$150,000. The position offers benefits like healthcare coverage, 401K matching, and career growth opportunities within a healthcare tech company.

Motor Claims Adjuster

Company: Reserv

Location: Remote

Posted Nov 17, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. The company values highly motivated, growth-oriented individuals with experience in motor claims, fraud, and credit hire negotiations. They offer a competitive benefits package and a flexible work environment.

Sales Trader

Company: SFOX

Location: Remote

Posted Nov 16, 2025

The job posting is for a dynamic and experienced Sales Trader with a strong background in cryptocurrency markets. The ideal candidate will have a deep understanding of digital assets, liquidity sourcing, and institutional client engagement. Responsibilities include executing trades, managing client relationships, providing market insights, and collaborating with the trading desk. Requirements include 3+ years of experience, familiarity with crypto products, proven track record of building client relationships, and strong analytical and communication skills.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

The role of a Senior Customer Success Business Partner involves driving customer adoption, expansion, and retention of Anaplan solutions. The position requires collaborating with partners and professional services, providing technical support, delivering training, managing implementation services, and handling issues to ensure strong customer satisfaction. The ideal candidate should have experience in customer success, presales, or management consulting, with a background in Enterprise Performance Management, Enterprise Planning, or Analytics. Excellent communication and presentation skills are essential, along with the ability to translate technical concepts into business value for customers.

Site Reliability Engineering Manager

Company: Shippo

Location: Remote

Posted Nov 17, 2025

Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.

Manager - Localization

Company: Airbnb

Location: Remote

Posted Nov 17, 2025

The text is a job description for a Manager Localization position at Airbnb. It highlights the company's mission, growth, and the role's responsibilities, including leading a team, providing linguistic expertise, and collaborating with various teams to drive international growth and deliver a native user experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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