Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

UX Developer

Company: Portland Webworks

Location: Remote

Posted Nov 12, 2025

The text describes a company called GovWebworks that builds web and mobile applications for clients, with a focus on the public sector. They value high-quality, accessible, and reusable designs, and use modern tools like React, NextJS, and Angular. The company emphasizes collaboration, agility, and continuous learning, and offers excellent benefits to employees.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Video Editor

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a skilled Remote Video Editor to create engaging content for real estate media, offering opportunities for career growth and collaboration with a dynamic team. The role requires expertise in video editing software, AI tools, and marketing strategies, with emphasis on creativity, attention to detail, and team leadership.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

Senior Analytics Consultant

Company: SuccessKPI Inc.

Location: Remote

Posted Nov 12, 2025

The Senior Analytics Consultant role is a self-driven position with a proactive mentality, focused on helping organizations solve complex business and technology problems. The role offers opportunities for career development, growth, and building industry relationships while working with a diverse and dynamic culture.

Senior IT Compliance Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 12, 2025

Green Dot is seeking a Senior IT Compliance Analyst to join their Information Security team. The role involves ensuring IT operations align with regulatory requirements, internal policies, and industry best practices. The company offers a Work from Anywhere model and values diversity and inclusion.

Project Manager

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a Project Manager role that requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate should have experience in project management, excellent communication skills, and proficiency in project management tools like Asana. The role involves managing project timelines, facilitating communication between teams and stakeholders, identifying potential roadblocks, and ensuring deliverables meet client expectations.

(Senior) Analytics Engineer

Company: InPost

Location: Remote

Posted Nov 12, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Analytics Engineer to shape analytical standards, implement innovative solutions, and drive improvements across Poland and 7 international markets. The role involves conceptual work and hands-on coding, collaborating with various data and AI competencies.

Account Manager

Company: Peachy Insurance

Location: Remote

Posted Nov 12, 2025

Peachy Insurance is a remote-friendly company that aims to provide a friendly, reliable, and educational insurance experience. They offer a supportive work environment with training, coaching, and career development opportunities. The company values integrity, accountability, continued development, and respectful communication.

Staff, Software Engineer (L4)

Company: Twilio

Location: Remote

Posted Nov 12, 2025

Twilio is seeking a Staff Software Engineer to join their Data Substrate team. The role involves architecting scalable data solutions, collaborating with cross-functional partners, driving technical innovation, and mentoring a team of engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.

Leave Payroll Analyst

Company: Sparrow

Location: Remote

Posted Nov 12, 2025

The role of Leave Payroll Analyst at Sparrows Customer Experience team involves preparing employee leave and payroll calculations for customers, collaborating with various teams, and helping build a better product. The ideal candidate should have 2+ years of experience in data-focused operations, payroll, accounting, or bookkeeping, excellent spreadsheet skills, superior organization skills, outstanding communication skills, and a learners mindset.

Director - Global Logistics

Company: Myriad360

Location: Remote

Posted Nov 12, 2025

The job description outlines the role of a Director of Global Logistics at Myriads, a company with a mission to challenge and enable employees to achieve great things. The role involves leading and developing the International Logistics function, managing a team, overseeing trade compliance, and collaborating with various teams to deliver outstanding client experience. The company offers benefits such as unlimited PTO, incentive compensation plans, and a transparent culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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