Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Physician Coding Auditor

Company: MedKoder

Location: Remote

Posted Nov 11, 2025

MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.

Senior Jira Software Engineer

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical promotes itself as a leading open-source provider with global impact, offering a remote-friendly work environment, professional growth opportunities, and competitive benefits. The job posting highlights innovation, collaboration, and a commitment to excellence in a distributed team setting.

Project Assistant - Special Projects

Company: Wolfram

Location: Remote

Posted Nov 11, 2025

Wolfram is seeking a proactive Project Assistant for special projects. The role involves coordinating and guiding projects, strong organizational and communication skills, and experience with programming languages and project management. The position is fully remote for candidates from specific Latin American countries.

Director - Outcomes Research

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and innovative solutions to improve patient health worldwide. The company focuses on evidence generation, strategic leadership in outcomes research, and operational excellence. Viatris values collaboration, communication, and stakeholder engagement to drive positive change in the healthcare industry.

Property Management Assistant

Company: PLACE Corporate Careers

Location: Remote

Posted Nov 11, 2025

PLACE is a technology and business services platform that simplifies the real estate lifecycle for consumers and agents. It offers services like bookkeeping, human resources, legal, design, marketing, talent acquisition, business training, and coaching. Brivity VA, a brand of PLACE, is hiring a Property Management Assistant to support their property management division, handling tasks like tenant relations, leasing support, owner communication, maintenance coordination, and administrative support.

Localisation Lead

Company: Canva

Location: Remote

Posted Nov 11, 2025

This job description seeks a passionate Localisation Lead to drive growth in Germany, emphasizing cultural relevance and intuitive design experiences for German users. The role involves collaboration with global teams and requires expertise in localisation, content design, and cultural insights.

Senior Account Executive

Company: Vonage

Location: Remote

Posted Nov 11, 2025

This role is critical to Vonages growth strategy in ANZ, focusing on driving net new revenue growth, expanding market share, and positioning Vonage as a key partner for enterprise communications through strategic sales and stakeholder engagement.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Director of Product - Develop

Company: Webflow

Location: Remote

Posted Nov 11, 2025

Webflow's mission is to empower developers with a unified platform combining AI, design, and hosting. They seek a Director of Product to lead innovation, offering competitive compensation and benefits.

Head of Trading Infrastructure

Company: Kraken

Location: Remote

Posted Nov 11, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Head of Trading Infrastructure to set the vision and strategy for their exchange systems, focusing on building a fast, reliable, and trusted trading platform. Kraken values diversity, inclusion, and equal opportunity, and they celebrate their employees' unique perspectives and talents.

Ecommerce Content Marketing Manager

Company: Pipe17

Location: Remote

Posted Nov 11, 2025

The job posting is for a highly motivated content marketing professional to lead high-profile campaigns, develop an SEO strategy, and manage content production. The ideal candidate should have experience in B2B SaaS content marketing, ecommerce market knowledge, strong writing and storytelling skills, and a growth mindset. The role involves collaborating with cross-functional teams and working in a fast-paced startup environment.

Sr. Director of Marketing Strategy, Analytics, and Engineering

Company: Twilio

Location: Remote

Posted Nov 11, 2025

The job posting is for a Sr Director of Marketing Strategy Analytics and Engineering at Twilio. The role involves leading and elevating Twilio's global marketing strategy, turning data into actionable insights to drive growth and customer engagement. The ideal candidate should be a strategic thinker and data storyteller with 10+ years of experience in marketing strategy, data analytics, and people leadership.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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