Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Key Account Manager  - Hematology/Oncology

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a remote Account Manager based in the West Coast to support the growth of provider engagement operations in the US Midwest and West Coast. The role involves building relationships with oncologists, educating healthcare providers about Massive Bio's clinical platform, and contributing to strategic mapping efforts. The ideal candidate should be dedicated, hardworking, and focused on revolutionizing cancer care.

Senior/Staff Product Designer

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Senior Product Designer to shape the future of Kraken by creating intuitive and aesthetically excellent user experiences for their consumer-focused trading apps.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a HematologyOncology Account Manager in Argentina to join their remote team. The role involves building provider networks, identifying strategic partnerships, promoting services, and supporting patient enrollment in clinical trials. The ideal candidate should have a BSBA degree, 3+ years of sales experience in HematologyOncology, an extensive network of Hematologists/Oncologists, and excellent communication skills.

VP - Brand and Communications

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is a healthcare AI company that helps health systems deliver smarter and faster care. It has FDA-cleared AI solutions deployed across 150+ health systems globally. The company aims to transform patient outcomes through clinical AI and eliminate preventable care gaps. Aidoc is backed by major investors and has raised $370 million to date.

Sales Manager

Company: Cloudbeds

Location: Remote

Posted Nov 10, 2025

The text describes a Sales Manager role at Cloudbeds, focusing on expanding the company's presence in the hospitality industry. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions. The ideal candidate should have experience in selling technology solutions to the hotel or hospitality industry, a self-motivated and results-oriented mindset, and excellent communication and negotiation skills.

Medical Virtual Assistant (Bilingual - Spanish)

Company: Angel City VA

Location: Remote

Posted Nov 10, 2025

Angel City VA seeks a Medical Virtual Assistant with strong organizational skills and experience in healthcare settings. The role offers competitive compensation, remote work flexibility, and opportunities for professional growth. The company emphasizes an inclusive workplace and compassionate patient care.

Senior DevOps Engineer

Company: Ten Mile Square Technologies

Location: Remote

Posted Nov 10, 2025

This job description highlights Ten Mile Square Technologies as a high-end tech consulting firm offering competitive salaries ($140,000-$160,000) and comprehensive benefits including medical/dental insurance, 401k contributions, and remote work options. The role involves solving complex technical challenges in DevOps, cloud architecture, and security compliance, requiring expertise in AWS, Kubernetes, and CI/CD practices. The company emphasizes innovation, professional growth, and a collaborative environment for skilled software engineers.

Senior Applied Machine Learning Engineer - Search & Recommendations

Company: Upwork

Location: Remote

Posted Nov 10, 2025

Upwork is a global work marketplace connecting businesses with skilled independent talent. It offers AI-powered solutions and facilitates over $25 billion in economic opportunity. The company seeks a Senior Applied Machine Learning Engineer to leverage advanced techniques for improving user experience and platform performance.

SaaS Software Technical Support and Customer Care

Company: SureDone

Location: Remote

Posted Nov 10, 2025

SureDone is a SaaS-based multichannel ecommerce platform that helps businesses manage their products, inventory, pricing, and orders across various channels. They are looking for a SaaS Customer Support Specialist who is friendly, confident, curious, articulate, and resilient. The ideal candidate should have excellent communication skills, be able to work independently, and have a good familiarity with Microsoft Excel and online software. They offer competitive compensation based on experience and provide benefits such as health insurance, 401k, disability, and life insurance.

Customer Success Manager

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is recruiting a Customer Success Manager in the Western United States. The role focuses on championing customer-centric solutions and outcomes, working closely with internal teams to understand customers, enhance value, and demonstrate impact. The position requires a strong understanding of customers' business objectives and the ability to articulate how Aidoc's AI enterprise solutions support strategic goals.

Principal Customer Success Manager

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is seeking a Principal Customer Success Manager to drive strategic partnerships and transform healthcare through AI. The role offers impactful collaboration with global health systems, career growth, and comprehensive benefits, reflecting the company's mission to improve patient outcomes with innovative technology.

Corporate Partnerships Executive

Company: Sumundi

Location: Remote

Posted Nov 10, 2025

Sumundi is a company committed to developing cutting-edge software solutions to increase productivity and scalability while leading innovation and digital transformation. They seek a dynamic Corporate Partnerships Executive to develop strategic partnerships, drive sales growth, and expand business reach through strong negotiation skills, excellent communication, and a proven track record of successful partnerships.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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