Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Staff Application Engineer - Workplace Technology

Company: Mozilla

Location: USA

Posted Dec 17, 2025

Mozilla's mission to improve the internet through innovation in AI and security is highlighted, with a job role focusing on scalable automation and collaboration. The company emphasizes diversity and offers competitive benefits.

Employment Counsel

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe seeks employment lawyers to support global compliance and business growth, emphasizing impactful work on a mission-driven scale with opportunities for professional development and strategic influence.

Senior Brand Writer - Writing Studio

Company: Dropbox

Location: USA

Posted Dec 17, 2025

This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and scaling brand experiences. It highlights requirements such as 10+ years of experience and skills in storytelling, with compensation details for different US zones.

Lead, Advanced Analytics - Community Support

Company: Airbnb

Location: USA

Posted Dec 17, 2025

This job description outlines an Advanced Analytics lead role at Airbnb, focusing on data-driven decisions, product analytics, and team collaboration. It highlights required expertise in statistics, programming, and cross-functional teamwork, along with the company's commitment to diversity and inclusion.

Care Coordinator

Company: Cecelia Health

Location: USA

Posted Dec 17, 2025

Cecelia Health is a national virtual medical practice offering personalized care for chronic conditions. The Care Coordinator role involves handling calls, assessments, and member engagement through multiple platforms. The position requires healthcare experience, strong communication skills, and collaboration with clinicians.

Community Engagement Manager

Company: Stripe

Location: USA

Posted Dec 17, 2025

Stripe's mission to increase the GDP of the internet presents an unprecedented opportunity to impact the global economy. The role involves managing community builders, fostering relationships, and driving program strategy through engagement and feedback.

Obesity Medicine Physician - Dedicated Collaborator

Company: Form Health

Location: USA

Posted Dec 17, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek an ABOM-certified physician for a collaborative role with Advanced Practice Providers, emphasizing evidence-based treatment, mentorship, and team-based care. The position includes competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Senior Engineering Manager - Infrastructure

Company: Airbnb

Location: USA

Posted Dec 17, 2025

This job posting highlights the role of an Engineering Manager at Airbnb, focusing on leading teams, driving technical strategy, and fostering an inclusive culture. It emphasizes the company's commitment to diversity and innovation.

Qualified Pipeline - Microstrategy Developer

Company: Data Meaning

Location: USA

Posted Dec 17, 2025

This job posting highlights Data Meaning's expertise in Business Intelligence and Data Analytics consulting, emphasizing their high-quality services, global team of 95+ consultants, and opportunities for Microstrategy Developers to work on impactful projects. The role requires 10+ years of Microstrategy experience and offers flexible remote work arrangements.

Sr. Business Architect

Company: phData

Location: USA

Posted Dec 17, 2025

The text describes a Senior Business Architect role emphasizing collaboration with clients, designing data strategies, and leveraging AI for business improvement. It highlights qualifications requiring experience in data analytics and strong communication skills, while also mentioning benefits like a remote work environment and professional development opportunities.

Lead Implementations Support Engineer

Company: Blossom

Location: USA

Posted Dec 17, 2025

This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.

Criminal Records Coordinator

Company: First Advantage

Location: USA

Posted Dec 17, 2025

This job posting seeks a Criminal Records Coordinator for a remote position in the US, emphasizing detail-oriented work, organizational skills, and compliance with background screening requirements. The role involves research, documentation review, and collaboration with agencies, with a competitive hourly salary and emphasis on diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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