Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

Campaign Manager

Company: inPowered

Location: USA

Posted Dec 16, 2025

This job description outlines the role of an Ad Operations Manager, requiring expertise in digital advertising operations, ad tech platforms, and campaign optimization. Responsibilities include campaign management, ad tech platform management, quality assurance, and reporting. The position demands a bachelor's degree, 3+ years of experience in ad operations, proficiency in tools like Excel and DSPs, and knowledge of ad verification solutions and project management applications.

Senior Manager - Technical Solutions / Quantum Computing

Company: Quantinuum

Location: USA

Posted Dec 15, 2025

Quantinuum seeks a Senior Manager Technical Solutions to drive quantum computing initiatives. The role offers a competitive salary, benefits, and opportunities to shape the future of quantum technology.

Channel Manager

Company: Yubico

Location: USA

Posted Dec 16, 2025

Yubico promotes secure login solutions globally, offering competitive benefits and a collaborative culture. They seek a Channel Manager to expand cybersecurity partnerships.

Staff - Software Engineer (L4)

Company: Twilio

Location: USA

Posted Dec 15, 2025

Twilio seeks a Staff Software Engineer for their Data Substrate team, focusing on scalable data solutions and mentoring. Requirements include expertise in distributed systems and big data technologies. The role is remote, with competitive compensation and benefits.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Dec 16, 2025

This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.

Brand Operations Manager

Company: Glitch Productions

Location: USA

Posted Dec 16, 2025

Glitch Productions, an Australian animation studio with 17M subscribers, seeks a Brand Operations Manager to streamline brand workflows. The role involves cross-department coordination, asset management, and campaign planning. The company emphasizes creativity, innovation, and a supportive work environment.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Staff Software Engineer to contribute to their innovative platform, offering equity, comprehensive benefits, and a remote-first culture focused on empowerment and inclusivity.

Lead Software Engineer - ICHRA

Company: Gravie

Location: USA

Posted Dec 16, 2025

Gravie seeks a Lead Software Engineer to innovate healthcare solutions. The role involves leading engineering teams, mentoring, and improving CICD processes. The company offers competitive salaries, unique benefits, and a mission-driven environment.

Senior Contract Support Specialist

Company: Blue Water Thinking

Location: USA

Posted Dec 16, 2025

Blue Water Thinking emphasizes values like integrity and customer service, supporting federal clients with innovative solutions. They seek Senior Contract Support Specialists for acquisition roles, highlighting teamwork and mission-driven goals.

Strategic Account Executive

Company: Synthesia

Location: USA

Posted Dec 15, 2025

Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.

Customer Success Manager

Company: Elicit

Location: USA

Posted Dec 16, 2025

Elicit is an AI research assistant with a mission to enhance reasoning and decision-making across multiple fields. The company has achieved strong product-market fit and seeks experienced professionals to drive enterprise growth. The role involves customer success, onboarding programs, and collaboration with sales teams. Benefits include competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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