Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Associate Product Marketing Manager - EMS

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Operations Lead - Brand & Product Experiences and Community Engagement

Company: General Motors

Location: USA

Posted Dec 16, 2025

The Operations Lead role at GM involves managing brand experiences and events with a focus on operational excellence. It offers a competitive salary, benefits, and opportunities for growth.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Dec 16, 2025

Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.

Litigated Claims Consultant | Public Entity

Company: Sedgwick

Location: USA

Posted Dec 16, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.

Associate Product Marketing Manager - Comms

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.

Staff Accountant

Company: BlueVoyant

Location: USA

Posted Dec 16, 2025

This job posting describes a Staff Accountant role with responsibilities including financial reporting, month-end close processes, and audit support. The position emphasizes collaboration, technology proficiency, and growth in a SaaS finance team. BlueVoyant highlights cybersecurity expertise, AI tools, and commitment to equal employment opportunities.

Senior Security Consultant - Risk

Company: GuidePoint Security

Location: USA

Posted Dec 16, 2025

This job posting highlights a Senior Security Consultant role at GuidePoint Security, emphasizing contributions to cybersecurity risk management, project delivery, and practice growth. The position requires expertise in risk assessments, GRC tools, and industry frameworks, with opportunities for mentorship and professional development.

Cloud Database Developer (AWS)

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 16, 2025

Capstone Integrated Solutions is seeking a Cloud Database Developer specializing in AWS database development to join their team. The role involves collaborating on software solutions, AWS database/API development, and system integration. The company emphasizes a customer-focused culture, learning, and scalability, offering remote work and equal opportunity employment.

AWS Solution Architect

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 16, 2025

This job posting highlights a role as an AWS Solution Architect at Capstone Integrated Solutions, emphasizing design and implementation of secure AWS environments. The position requires expertise in multiaccount strategies, cloud governance, and collaboration with AWS Professional Services. The company promotes a customer-focused culture with opportunities for growth, remote work, and professional development.

Brand & Product Communications Manager - Events & Experiences

Company: General Motors

Location: USA

Posted Dec 16, 2025

This job description outlines a Brand & Product Communications Manager role at General Motors, focusing on strategic brand experiences, agency management, competitive analysis, and event execution. It highlights qualifications, compensation ($149,000–$198,600), benefits, and remote work flexibility with travel requirements.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job posting seeks a Senior Software Engineer specializing in Hardware Emulation for Boeing's Emulation Team in Berkeley, Missouri. The role involves developing software models, collaborating with cross-functional teams, and working on virtualization technologies. It highlights required skills in C/C++, embedded systems, and hardware emulation, along with competitive pay and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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