Excellent Customer Service Jobs in USA

531,828 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Data and Marketing Analyst

Company: Xsolla

Location: USA

Posted Nov 29, 2024

Xsolla is looking for a Data and Marketing Analyst to provide insights to their marketing and games teams. The role involves working closely with various teams to structure quantitative questions, gather player data, and construct insightful reporting and visualizations.

Outside Sales District Manager

Company: Xplor

Location: USA

Posted Nov 30, 2024

The job description is for a District Manager position at Clearent by Xplor in Atlanta, GA. The company is looking for a curious and empathetic person with a positive outlook and experience in outside sales. The job involves developing and maintaining relationships with small to medium-sized business owners, managing a sales team, and closing sales of payment processing services.

Client Success Executive

Company: Altera Digital Health

Location: USA

Posted Nov 30, 2024

The job description is for a Client Success Executive at Altera Digital Health, responsible for ensuring client satisfaction and driving business growth. The role requires strong analytical and communication skills, as well as experience in the healthcare IT industry.

Site Reliability Engineer: Postgres

Company: Supabase

Location: USA

Posted Nov 30, 2024

Supabase is seeking an experienced SRE to manage the infrastructure of their Postgres databases. The company offers a range of benefits, including remote work, ESOP equity ownership, and generous tech allowance.

Senior Product Designer

Company: Flock Safety

Location: USA

Posted Nov 30, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Senior Product Designer to join their growing product design team.

Project Accountant I

Company: Rqteam

Location: USA

Posted Nov 30, 2024

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They provide comprehensive services, including clinical trial, lab, and reimbursement services, to support market access for medical devices, digital therapeutics, and diagnostics. The company is looking for a Project Accountant to support their revenue generation cycle and is offering a competitive compensation package and work-life balance.

DevOps Engineer II

Company: Jump

Location: USA

Posted Nov 29, 2024

The company is looking for a DevOps Engineer to build the infrastructure for their product, which enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans. The role involves building and maintaining CICD pipelines, automating infrastructure, and supporting product engineering teams.

Principal Key Account Manager

Company: Nextroll

Location: USA

Posted Nov 30, 2024

RollWorks is seeking a Key Account Manager to manage executive relationships and expansion strategies with their largest enterprise customers. The role requires 8+ years of successful technology sales experience and a track record of success in customer-facing roles.

Growth Marketing Analyst

Company: Thistle.co

Location: USA

Posted Nov 29, 2024

Thistle is seeking a Growth Marketing Analyst to develop and execute a comprehensive growth marketing strategy, leveraging data-driven decision making to optimize marketing performance and expand the customer base.

Principal Product Manager

Company: Seismic Software

Location: USA

Posted Nov 29, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Manager, Integrated Marketing

Company: Ag1

Location: USA

Posted Nov 30, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong mission and values, and are seeking a Manager Integrated Marketing to help bring key moments and campaigns to life through their marketing ecosystem.

AI/ML Engineer

Company: Burq

Location: USA

Posted Nov 30, 2024

Burq is a company that aims to simplify the delivery process for businesses. They have built a large network of delivery networks and are backed by leading venture capitalists. They are looking for an AI ML engineer to join their team and work on designing, developing, and deploying machine learning models and data pipelines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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