Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Talent Acquisition Operations and Systems Analyst

Company: Tekion

Location: USA

Posted Nov 30, 2025

This role involves optimizing talent acquisition systems, ensuring data compliance, and offering competitive compensation and benefits. Ideal for a Senior Analyst with experience in ATS platforms.

Software Engineer - CDN Security

Company: Vercel

Location: USA

Posted Nov 30, 2025

Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.

Engagement Associate

Company: Aleph

Location: USA

Posted Nov 30, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is hiring for a customer success role that combines data analytics expertise with customer-facing responsibilities.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Production Manager

Company: ElevenLabs

Location: USA

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Production Manager to oversee language teams and ensure high-quality content creation.

Staff Software Engineer - Applied AI

Company: Webflow

Location: USA

Posted Nov 30, 2025

Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Senior Engineering Manager - Unified Embeddings Platform

Company: Reddit

Location: USA

Posted Nov 30, 2025

This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Nov 29, 2025

The job posting is for a Global Pet Relocation Manager position at PetRelocation, a company that has been helping pets move around the world since 2004. The role involves managing end-to-end pet relocations, building client relationships, and ensuring successful relocations. The company offers a competitive compensation package, including a base salary, performance-based raises, and a quarterly bonus. PetRelocation values diversity, work-life balance, and employee learning and development.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Customer Support Incident Responder

Company: Mercury

Location: USA

Posted Nov 30, 2025

Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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