Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

AI Engineers

Company: Donyati

Location: USA

Posted Dec 01, 2025

The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Senior Product Designer II, Customer Journey - Platform

Company: HubSpot

Location: USA

Posted Dec 01, 2025

The job posting for HubSpot's Platform UX Team emphasizes the importance of detail, cohesion, and scalability in designing systems that impact millions of users. The role involves cross-product problem-solving, systems thinking, AI and data integration, and collaboration across functions. The company values transparency, growth mindset, and a bold inclusive culture.

Data Architect

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

This job posting seeks a Data Architect to modernize data systems and optimize analytics solutions. The role requires expertise in data governance, ETL pipelines, and cloud platforms, with a focus on federal compliance. Candidates must have a bachelor's degree and five years of experience, along with skills in Power BI, Tableau, and version control tools. The position offers competitive compensation, comprehensive benefits, and career development opportunities.

2026 Program Communications Director

Company: Empower Project

Location: USA

Posted Dec 02, 2025

Empower Project is a national leader in relational organizing, helping to boost voter turnout, especially for BIPOC communities. They provide software and expertise to leverage personal relationships for building power and expanding the electorate. The company is growing rapidly and seeks a Program Communications Director to manage paid relational organizing programs in up to 22 states.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Dec 02, 2025

This text describes Airbnb's job opportunity for senior backend engineers focusing on collaborative tools and hosting services. It highlights the team's work on access control, cohosting tools, and marketplace features while emphasizing collaboration, innovation, and inclusion in a global environment.

Associate Machine Learning Engineer - Trust & Safety Intelligence

Company: Spotify

Location: USA

Posted Dec 02, 2025

The text highlights Spotify's Trust & Safety team developing AI/ML systems for platform safety, emphasizing innovation, collaboration, and compliance. It outlines roles in building scalable models, ensuring transparency, and fostering inclusive workplaces while showcasing the company's mission and benefits.

Business Development Director - Real Estate Analytics

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 01, 2025

Clear Capital is seeking a proven business builder to accelerate growth in their valuations and real estate analytics business. The role involves opening new doors, winning strategic logos, and establishing Clear Capital as the partner of choice for valuation and data solutions. The ideal candidate will have a track record of converting prospects into long-term customers, achieving revenue goals, and leading a product-focused team.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Senior Hyperion Planning Consultant

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati focuses on innovative tech solutions and offers competitive compensation, benefits, and professional development opportunities. The company emphasizes client-centric approaches and expertise in Hyperion, Oracle, and Anaplan technologies while promoting a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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