Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Technical Engagement Manager

Company: Vercel

Location: USA

Posted Nov 28, 2025

The Technical Engagement Manager role at Vercel involves providing technical and operational leadership for post-sales delivery of professional services. The role requires collaborating with account teams, managing cross-functional delivery teams, and contributing to the growth of Vercel's professional services. The ideal candidate has 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, frontend web implementations, AI, or business process transformation.

Technical Sourcer

Company: ElevenLabs

Location: USA

Posted Nov 28, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking a technical sourcer to identify and engage top engineering talent globally.

Enterprise Security Engineer

Company: OpenAI

Location: USA

Posted Nov 28, 2025

The OpenAI Security organization's IT team works to provide researchers, engineers, and staff with the tools they need to work comfortably and securely. The Enterprise Security Engineer role involves implementing and managing the security of internal information systems, infrastructure, and processes, working closely with IT and Security teams. The role requires experience in protecting macOS fleets, deploying endpoint security solutions, working with public cloud service providers, and knowledge of modern adversary tactics.

Engineering Manager - Cards

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.

Account Manager - Collections

Company: Mogo Finance Technology Inc.

Location: USA

Posted Nov 28, 2025

This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Account Executive, Enterprise - Public Sector (New Business)

Company: Stripe

Location: USA

Posted Nov 28, 2025

This text describes a Sales Executive role at Stripe, emphasizing the company's mission to expand financial infrastructure solutions for enterprises and public institutions. It outlines key responsibilities, required qualifications, and preferred attributes for the position, presenting a professional job description with technical and commercial requirements.

Staff Delivery Project Manager

Company: AgentSync

Location: USA

Posted Nov 28, 2025

The Staff Delivery Project Manager role at AgentSync is a highly trusted and autonomous position responsible for managing multiple projects, ensuring exceptional customer experiences, and driving continuous improvements. The ideal candidate should have extensive project management experience, strong leadership skills, and a passion for solving complex problems in a fast-paced environment.

Staff Software Engineer - Communication & Connectivity

Company: Airbnb

Location: USA

Posted Nov 28, 2025

The text describes the Community and Connectivity (CnC) organization at Airbnb, which focuses on connecting the Airbnb community with relevant information and building new connections to enhance the hosting and traveling experience. The data team utilizes industry-leading tools and ML models to provide insights and power products. The role involves designing and building large-scale distributed data systems, collaborating with cross-functional teams, and shaping the team's long-term vision and roadmap.

Cyber Enterprise Architect – Associate Director

Company: Guidehouse

Location: USA

Posted Nov 28, 2025

This job posting highlights a Cyber Enterprise Architect role with competitive compensation, comprehensive benefits, and opportunities to work on federal cybersecurity initiatives. The position requires advanced expertise and clearances but offers career growth and impactful work in cybersecurity architecture.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Home Equity Sales Consultant

Company: Hometap

Location: USA

Posted Nov 28, 2025

Hometap is seeking ambitious and empathetic Home Equity Sale Consultants to join their sales team. The role involves connecting with homeowners considering a Hometap investment, educating them on the product, and guiding them through the application process. The company provides training, feedback, and coaching, and is looking for team members who want to contribute to the growth of a new financial product and company.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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