Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Customer Success Architect

Company: GitLab

Location: USA

Posted Nov 28, 2025

The role of a Customer Success Architect at GitLab involves being a strategic advisor to important customers, helping them connect the DevSecOps platform to their business goals and achieve long-term outcomes. The role requires partnering with customers, guiding them on using the GitLab platform, owning a book of customers, building success plans, and collaborating with various teams to address customer needs and challenges.

Clinical Supervisor - Internal Candidates Only

Company: PaceMate

Location: USA

Posted Nov 28, 2025

PaceMate is seeking a full-time remote Clinical Supervisor to oversee and manage a clinical team, ensuring they meet SLA, TAT, and documentation standards. The ideal candidate should have an excellent understanding of cardiac rhythm devices and the PaceMate platform, as well as strong communication and coaching skills. The position requires a bachelor's degree, IBHRE certification, and at least one year of management experience. PaceMate offers a comprehensive remote cardiac monitoring solution with user-friendly integrations and prioritization features.

Marketing Analyst, CRM/Retention

Company: iHerb

Location: USA

Posted Nov 28, 2025

iHerb is a global health and wellness company with 40 million customers in 180 countries. They are expanding their retention marketing team and seeking a data-driven Marketing Analyst to drive customer relationship marketing programs and improve the customer experience.

Manager - Risk Operations Technical Programs

Company: Stripe

Location: USA

Posted Nov 28, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Risk Operations Technology Enablement team partners with Risk teams to shape technical infrastructure, prevent bad actors, and deliver an exceptional user experience. The role involves leading tech-first Risk Ops initiatives, partnering with Risk engineering and product teams, and driving topline prioritization of work.

Partner Alliance Manager - Microsoft Services Consulting

Company: cyclotron

Location: USA

Posted Nov 28, 2025

Cyclotron is seeking an experienced and ambitious Partner Alliance Manager to join their team. The role involves driving sales and program alignment with Microsoft partners, managing partner program requirements, and creating revenue growth opportunities. The ideal candidate should have 3+ years of experience in alliance management, 5+ years in the enterprise software industry, and experience working with Microsoft sales and services.

Senior Business Development Representative

Company: Pricefx

Location: USA

Posted Nov 28, 2025

Pricefx is a leading SaaS pricing, price optimization, and management provider with consistent annual growth. The company values flexibility, diversity, and a warm, welcoming environment. The Senior Business Development Representative role involves driving strategies to engage with businesses globally, shaping the company's future, and growing the market in a Greenfield territory.

Senior Product Manager I, Flywheel - Sales

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot's Flywheel Product team is spearheading GTM transformations by building and integrating AI and new products for internal teams, partners, and customers. The vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. The role involves creating a shared vision, driving alignment, guiding new product ideas, understanding customer journeys, using data to improve experiences, building AI experiences, and collaborating with cross-functional teams.

Senior UX Designer

Company: ‎ConnectWise

Location: USA

Posted Nov 27, 2025

ConnectWise is a leading software platform for managed service providers (MSPs), offering tools for cybersecurity, monitoring, business management, and support services. The company is seeking a Senior UX/UI Designer to join the Platform UX Team and focus on scaling and evolving the Asio Design System. The role involves component design, craftsmanship, governance, and collaboration with cross-functional teams to create a seamless partner experience.

Lead IT Project Manager - GTM

Company: Webflow

Location: USA

Posted Nov 28, 2025

Webflow is building an AI-native Digital Experience Platform and seeking a Lead IT Project Manager GTM to lead high-impact initiatives across the GTM ecosystem. The role involves leading cross-functional programs, establishing program governance, developing executive-level PMO materials, and driving process improvement. Webflow offers a remote-first work environment, equity, comprehensive benefits, and a culture that values trust, reinvention, and delivering with speed, quality, and craft.

Enterprise Account Executive (Founding Team)

Company: Apollo.io

Location: USA

Posted Nov 28, 2025

Apollo is seeking an Enterprise Account Executive to join their founding team and drive growth in the enterprise segment. The role involves acquiring new logos, expanding accounts, retaining and renewing existing customers, and shaping the company's upmarket strategy. The ideal candidate has 7+ years of enterprise SaaS sales experience, a track record of exceeding quotas, and strong communication and negotiation skills.

Field and Events Marketing Manager

Company: NavVis

Location: USA

Posted Nov 27, 2025

NavVis is a global leader in reality capture and digital factory solutions, empowering people to build a better future by bridging the physical and digital worlds. The company is looking for an organizational talent to scale their event strategy and help fuel further growth, offering a competitive compensation package and a flexible work environment.

Senior Account Executive - Public Sector

Company: EDB

Location: USA

Posted Nov 27, 2025

The Senior Account Executive role focuses on formulating and executing a strategy within the DoD market to drive revenue growth through outbound and inbound leads, building relationships with prospects and partners, establishing value propositions, developing account plans, and coordinating team efforts to close business.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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