Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Internal Communications Specialist

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

Blackbaud seeks an Internal Communications Specialist to develop and execute internal initiatives, collaborate with cross-functional teams, and manage campaigns. The role offers remote work, comprehensive benefits, and a focus on employee engagement.

Director - Demand Generation

Company: Webflow

Location: USA

Posted Nov 25, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Director of Demand Generation to lead and scale B2B growth initiatives, focusing on midmarket and enterprise customers. The role involves developing and executing demand generation strategies, optimizing marketing funnels, and collaborating with cross-functional teams.

Staff Product Manager - Core Sync

Company: Dropbox

Location: USA

Posted Nov 25, 2025

The role of Staff Product Manager for Dropbox's Sync Engine involves leading strategy and execution for the technology that powers seamless file syncing across devices and teams. The position requires a blend of technical depth, strategic vision, and product craftsmanship to translate complex distributed file systems into simple, intuitive user experiences.

Senior Principal Customer Advocate Manager

Company: Unqork

Location: USA

Posted Nov 25, 2025

Unqork is a platform that enables enterprises to build, test, and run AI-powered applications, helping them accelerate growth and reduce technical debt. The company values inclusive and innovative thinkers and has a strong focus on customer success, with a dedicated team that builds relationships, educates customers, and drives adoption. Unqork offers a comprehensive compensation package and benefits, including remote work, unlimited PTO, and a student loan payback program.

Go-to-Market Manager

Company: Array

Location: USA

Posted Nov 25, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. The company is remote-first, focused on empowering high-performing individuals to have a deep impact in the fintech space. They are looking for a Go-to-Market (GTM) Manager to own and execute the commercialization strategy for expansion products, driving adoption and revenue growth.

Oncology Data Specialist - Certified

Company: Guidehouse

Location: USA

Posted Nov 25, 2025

The job posting is for a part-time remote Oncology Data Specialist position. The role involves reviewing clinical documentation, extracting data, applying ICDOO codes, and participating in research and quality improvement activities. The position requires an Associate's degree, certification as an Oncology Data Specialist, and 5 years of experience in tumor registry. The role offers competitive compensation, flexible benefits, and opportunities for skills development and certifications.

Senior Product Manager - Media Library

Company: Sanity

Location: USA

Posted Nov 25, 2025

Sanity is seeking an experienced Product Manager to lead the development of their Media Library product, which is a key differentiator in their AI-powered Content Operating System. The role involves crafting the vision and roadmap for the Media Library, collaborating with cross-functional teams, and integrating AI and workflow features to enhance editorial efficiency. The company offers a positive work environment, competitive benefits, and the opportunity to work with a diverse, global team.

People Operations Generalist

Company: Shippo

Location: USA

Posted Nov 25, 2025

Shippo is a shipping platform that provides ecommerce businesses with competitive shipping rates, label printing, automated international documents, shipment tracking, and returns processing. The People Operations Generalist role supports HR processes such as onboarding, data management, compliance, and employee support. The company values inclusivity, offers competitive compensation, and has a remote-first program.

Engineering Manager - Partner Success & Marketplace

Company: Webflow

Location: USA

Posted Nov 25, 2025

Webflow seeks an Engineering Manager to lead their Service Provider Success team, focusing on AI-driven marketplace expansion. The role offers competitive compensation, equity, and a collaborative, innovative environment.

Director - Client Management

Company: TrueML

Location: USA

Posted Nov 25, 2025

The Director of Client Management is a critical leadership role responsible for driving revenue expansion, strategic growth, and operational excellence for TrueAccord's most strategic clients. The role involves leading a high-performing team, developing strategic plans, managing client relationships, and ensuring predictable growth and long-term value creation.

Senior Salesforce Developer - Managed Storefront

Company: Dropbox

Location: USA

Posted Nov 25, 2025

The role is for a Senior Salesforce Developer with CPQ expertise to support Dropbox's quote-to-cash process. The position involves designing and delivering scalable CPQ solutions, customizing workflows, integrating systems, gathering requirements, testing, documenting, and providing support. The ideal candidate has 8+ years of Salesforce CPQ development experience, relevant certifications, and strong interpersonal skills.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Nov 25, 2025

The Sales Engineer role is a pivotal position that bridges technical expertise and sales acumen. It requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients. The role involves collaborating with the sales team, providing technical guidance, leading demonstrations, and cultivating relationships with key client stakeholders.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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