Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Customer Support Specialist 1 - Gaidge

Company: PracticeTek

Location: USA

Posted Nov 26, 2025

PracticeTek seeks a Customer Support Specialist to join a mission-driven team revolutionizing healthcare. The role offers flexible remote work, comprehensive benefits, and opportunities to shape healthcare innovation through technology and collaboration.

Small Commercial Underwriting Support Specialist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

The job description outlines a role that provides high-quality customer service to underwriters and agents/brokers. The position involves handling complex account work, solving problems, providing technical support, and leading others. The role requires strong communication skills, attention to detail, and the ability to analyze and solve problems.

Mobile Engineer

Company: Vercel

Location: USA

Posted Nov 25, 2025

Vercel seeks experienced engineers to join their mobile team, offering competitive compensation, equity, and benefits. The role involves building AI-driven apps and open-source libraries while contributing to innovative projects. The company emphasizes inclusivity and professional growth opportunities.

Product Consultant

Company: Daxko

Location: USA

Posted Nov 25, 2025

Daxko is seeking a proactive Product Consultant to guide customers through implementation and help them succeed with their software. The role involves leading onboarding, providing best practice recommendations, supporting post-launch adoption, and meeting performance goals. The ideal candidate has boutique implementation experience, strong communication skills, and the ability to think creatively to solve customer challenges.

Supervisor - Accounting Operations

Company: EVERSANA

Location: USA

Posted Nov 26, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives and embrace diversity in their inclusive culture. The Accounting Supervisor role supports financial close processes, leads a team, and ensures quality service for clients.

Content Strategist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.

Staff Engineer - Platorm

Company: Grow Therapy

Location: USA

Posted Nov 25, 2025

This job posting highlights a Staff Engineer role at a mission-driven company focused on mental healthcare innovation. The position involves leading complex technical initiatives, building scalable cloud infrastructure, and shaping internal developer platforms. It emphasizes impact, collaboration, and career growth opportunities with competitive compensation and flexible work arrangements.

Senior Product Designer, Design Systems - Commerce

Company: Netflix

Location: USA

Posted Nov 25, 2025

This text describes a System Designer role at Netflix, highlighting responsibilities related to design systems, collaboration with Commerce teams, and qualifications. It also outlines Netflix's benefits, culture, and inclusion values.

Customer Experience Associate

Company: Origin

Location: USA

Posted Nov 25, 2025

Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.

Sr. Technical Project/Program Manager

Company: Fortive

Location: USA

Posted Nov 25, 2025

The text describes a strategic planning and execution role that involves defining program scope, objectives, timelines, and success metrics. The role requires leading cross-functional teams, managing integrated project plans, and ensuring seamless transitions. It emphasizes visionary leadership, robust program frameworks, and collaboration with IT and business leaders to drive transformation initiatives.

Platform Engineer (L5) - Computer Graphics Platform and Pipelines

Company: Netflix

Location: USA

Posted Nov 25, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company is seeking a software engineer to work on the CG Platform and Pipelines team, which creates foundational elements for CG content production. The role involves architecting systems, building backend services, designing database structures, and partnering with infrastructure teams to establish hardware requirements.

Principal Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

The role of Principal Data Solutions Analyst involves collaborating with finance teams to modernize planning, forecasting, and budgeting platforms. The ideal candidate should have strong analytical skills, experience with financial systems, and excellent project management capabilities. The position offers opportunities to define next-generation FP&A tools, collaborate with development teams, and drive improvements in financial planning processes.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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