Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Analytics Engineer

Company: Earnest

Location: USA

Posted Nov 21, 2025

This job description outlines a Senior Analytics Engineer role requiring expertise in data transformation, collaboration with cross-functional teams, and development of scalable data models. Key responsibilities include ensuring data reliability, using tools like dbt and Looker, and working with cloud platforms. The position demands experience in fintech, AWS services, and SQL.

Commercial Account Executive - Mid-Market

Company: GitLab

Location: USA

Posted Nov 21, 2025

The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.

Senior Cloud Security Engineer

Company: ExtraHop

Location: USA

Posted Nov 21, 2025

ExtraHop is seeking a Senior Product Security Engineer to build and operate a security program for their cloud services and infrastructure. The role involves implementing and operating security tools, developing standards, performing threat modeling and code reviews, managing vulnerability management processes, and participating in incident response activities. The ideal candidate should have experience securing cloud environments, modern computing infrastructure, and container technologies.

Product Marketing Manager

Company: Newsela

Location: USA

Posted Nov 21, 2025

The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.

Industry Architect - New AI Cybersecurity Concept

Company: Red Cell Partners

Location: USA

Posted Nov 21, 2025

Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.

Portfolio Transaction Manager

Company: Truehold

Location: USA

Posted Nov 21, 2025

The Portfolio Transaction Manager role involves overseeing and executing real estate transactions across a property portfolio, ensuring accuracy, compliance, risk mitigation, and operational excellence. Key responsibilities include end-to-end execution, coordination with internal teams and external partners, maintaining accurate records, identifying risks, leading diligence reviews, driving continuous improvement, and ensuring regulatory compliance. The role requires extensive experience in real estate transactions, strong organizational and analytical skills, and excellent communication abilities.

Partner Manager - Agencies

Company: Webflow

Location: USA

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are looking for a Partner Manager to help grow their partner ecosystem and develop strategies for enterprise markets. The role involves building relationships with agencies, creating scalable programs, and working cross-functionally with sales, marketing, and product teams.

Distributed Systems Engineer (L5) - Cloud Gateway

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Application Networking Group is seeking an experienced engineer to join their team and work on the cloud platform's communication backbone. The role involves designing, developing, and integrating functionality to enhance security, observability, and resilience for traffic traversing the cloud.

Integration Engineer - Client Experience

Company: TrueML

Location: USA

Posted Nov 21, 2025

The job posting is for a client-facing Integration Engineer role within the Client Experience team. The role involves designing and building custom integrations, improving operational efficiency, and providing technical support. The ideal candidate should have a bachelor's degree in a related field, 5+ years of experience in a technical role, expertise in Python and Golang, and experience with cloud-based technologies and API integrations.

Senior Manager - Sales Incentive Compensation

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is expanding its ads-supported tier globally and seeking a Senior Manager Sales Incentive Compensation Ops Leader to shape this new business area. The role involves designing and implementing sales incentive solutions, developing systems and operational roadmaps, and analyzing sales incentive plan effectiveness. The ideal candidate should have 10+ years of experience in sales incentive compensation, including 5+ years in the advertising industry, and a proven track record of driving complex solutions in dynamic sales environments.

Analytics Engineer (L5) - Simulator (Pricing)

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They launched an ads-supported tier in November 2022 and are building an in-house ad tech ecosystem. The Core Ads Algorithms team focuses on developing data-driven solutions for ad personalization and delivering relevant ad experiences to members while driving results for advertisers.

Technical Project Manager - Growth

Company: Kraken

Location: USA

Posted Nov 21, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Technical Project Manager role involves driving end-to-end execution of complex cross-functional technical projects, coordinating teams, and improving internal workflows.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages