Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Full-Stack Staff Product Engineer

Company: Mozilla

Location: USA

Posted Nov 20, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Nov 20, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.

Partner Manager - Resellers

Company: Webflow

Location: USA

Posted Nov 20, 2025

Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: USA

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

ERP & Business Apps - SAP OTC/TM Manager

Company: iHerb

Location: USA

Posted Nov 20, 2025

The SAP OTCTM Manager role requires leadership in OTC and TM domains, ensuring project delivery, governance, and cross-functional collaboration. Key responsibilities include system testing, quality assurance, and stakeholder management. Qualifications include 10+ years of SAP experience and certifications.

Market Value and Health Outcomes Director

Company: RapidAI

Location: USA

Posted Nov 20, 2025

RapidAI is a leading provider of clinical AI solutions for hospitals, helping to improve decision-making, patient outcomes, and health system performance. The company is seeking a strategic leader to shape and communicate the value of its AI solutions across major health systems and integrated delivery networks, driving enterprise adoption through compelling value narratives and measurable outcomes.

Full-Stack Staff Product Engineer

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Nov 20, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.

Senior Software Engineer - Web Services

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, remote work, and a comprehensive benefits package.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 20, 2025

The text warns about fraudulent job adverts related to Insurify while promoting the company as a fast-growing fintech startup with strong benefits and career opportunities. It outlines job requirements, company achievements, and work conditions.

Global Head of Specialist Solutions Architecture - Money Management

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe seeks a Global Head of Specialist SA for Money Management to lead a high-performing presales engineering team, drive strategic initiatives, and shape the future of financial services solutions. The role emphasizes leadership, technical expertise, and cross-functional collaboration to empower businesses and grow the global economy.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 20, 2025

Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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