Excellent Customer Service Jobs in Washington DC

90,397 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

CNN Field Production/Technical Operations Intern: DC - Summer 2025

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Capture Solutions Architect - Federal

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse

Multifamily Conventional Underwriter (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
dental insurance disability insurance flexible spending account

Family Medicine Nurse Practitioner (ARNP) – FLEX CARE – 1.0 FTE

Company: Valley Medical Center

Location: Renton, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - ED - Emergency Department - $2,144 per week

Company: Access Healthcare

Location: Everett, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Merrill Market Client Relationship Manager

Company: Merrill

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
full time

Associate Professor WOT in the Generalist Division Harborview, Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

VP, MF Conventional Underwriting (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
competitive pay robust benefits professional development opportunities first-class team

Senior Oracle Federal Financials P2P CLM SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Jan 29, 2025

i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking motivated individuals to join their first-class team, providing unlimited professional growth and career possibilities. The role involves expertise in Oracle GL, FV, SLA, PO, and AP modules, implementing new initiatives, and providing oversight to the Help Desk Support Team. The ideal candidate should have a BSBA degree in a relevant discipline, strong communication skills, and experience in Oracle R12 Federal Financial applications. Benefits include a referral bonus, 401k matching, health care plan, and paid time off.

View Details Apply on BuiltIn

Chief Engineer

Company:

Location: Fort Washington, PA

Posted Jan 30, 2025

View Details Apply on The Muse
hospital staffing agency full time

Travel Nurse RN - Med Surg / Telemetry - $1,920 per week

Company: Travel Nurses, Inc.

Location: Kennewick, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
sign-on bonus holidays

Staff - Registered Nurse (RN) - Case Management - $46-78 per hour

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jan 30, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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